Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
Great phone, love my S pen.
on July 9, 2025
Posted by: Adew40
[This review was collected as part of a promotion.] Had my s24 ultra since launch. Still works flawlessly, battery life could be better since besides hasn't changed in 5 years. The Galaxy AI function works well when removing items from pictures but otherwise, I don't have too much of a use for it at this time. Screen quality is great. Hopefully they give a compelling reason to upgrade to the s26 ultra since they neutered the S-Pen on the 25, otherwise the 24u will likely be my last.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
One of the greatest features in phones till date
on July 9, 2025
Posted by: Col2hot
[This review was collected as part of a promotion.] AI on point ,camera the best ,..best in productivity, strongest battery life and am still enjoying my s24ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best samsung phone
on July 9, 2025
Posted by: Thehair
[This review was collected as part of a promotion.] The S24 Ultra sticks to Samsung’s winning formula—huge, powerful, and premium. The new titanium frame feels solid, the 6.8" display is stunning as always, and the Snapdragon 8 Gen 3 chip keeps everything fast and smooth.
Camera upgrades include a sharper 5x zoom, which actually works better than the old 10x in most shots. Photos and video look great, day or night.
Galaxy AI adds features like live call translation and note summaries. Cool extras, but not game-changing—more like nice-to-haves.
Overall, it’s a pricey phone, but one of the best Android options out there.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is my wonderful assistant.
on July 9, 2025
Posted by: Leemi25
[This review was collected as part of a promotion.] I work in marketing and e-commerce. I consider this device my personal assistant. Every day, it surprises me with its amazing capabilities. I rely on Galaxy AI for quick and targeted searches, organizing work, and even creating ads, taking pictures, editing photos, and more. I can manage my business from anywhere without the need for a laptop. Thanks to it, I've saved a lot of effort and time. It's also characterized by its durability, fast performance, and superior screen clarity, even outdoors.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible Device
on July 9, 2025
Posted by: TheDriestCrayon
[This review was collected as part of a promotion.] The S24 Ultra is hands down one of the best devices I have ever used. Between the amazing camera, incredibly vibrant screen, and Galaxy AI features, there is very little that could make this phone better. On top of all that, the device itself is very strong. I do not use a case on any device I own and between my small drops and my kids much bigger ones, only light scuff makes have shown up while both my screen and back glass have come out unscathed. When friends and coworkers have asked about switching to Android, my recommendation will always be a Samsung S Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is great
on July 9, 2025
Posted by: 1027Mercy
[This review was collected as part of a promotion.] Galaxy 24 plus is a great phone for movie's and games
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast, supportive and functional
on July 9, 2025
Posted by: Purplepixie
[This review was collected as part of a promotion.] My galaxy S25 Ultra is my lifeline and Galaxy AI is the way things happen. Whether I use it for work or for my own personal needs, it allows more time for me to be able to do other things as it quickly handles what would normally take me a significant amount of time. Ive been a long standing dedicated Samsung user
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The products AI features are very helpful!
on July 9, 2025
Posted by: ClutchToast
[This review was collected as part of a promotion.] I love my s24 ultra! This phone is very useful for daily tasks and also for work! The AI features are lifesaver when it comes to re writing emails and texts when I do not feel like texting. I also like the glare free display!
Value
5
Written by a customer while visiting Samsung US