Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Love my phone
on July 7, 2025
Posted by: Smithk
[This review was collected as part of a promotion.] Love my phone just looking to upgrade to the new phone coming out tomorrow
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on July 7, 2025
Posted by: rdanniceva
[This review was collected as part of a promotion.] El Ai de galaxy es sensational es muy bueno para recrear imagenes y rellenar las mismas super recomendado este celular
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My "brain"!
on July 7, 2025
Posted by: nurseflo
[This review was collected as part of a promotion.] Fast, long battery life on full charge. Does things I forget about. Galaxy AI is a trip on finding broader information on searches and questions. My last Galaxy was a S3 (which i loved) so what improvements! I stream movies and shows, all day and all night without buffering. Love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing AI Features in a Sleek Package
on July 7, 2025
Posted by: Samsungknight12
[This review was collected as part of a promotion.] I’ve been using this device for a while now, and I’m honestly blown away by how useful Galaxy AI has become in my daily routine. The live translation and transcription features work surprisingly well, especially when I'm working or traveling. The battery life is solid even with AI features turned on, and multitasking is smoother than I expected. I also love how intuitive the AI photo editing tools are—clean, easy to use, and fun. Definitely a step up in smart tech. Highly recommended if you're into productivity, creativity, or both.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!
on July 7, 2025
Posted by: Samsung4u
[This review was collected as part of a promotion.] Great phone with everything I need. Has been running with no issues for a year now. Battery life is still maintaining, service availability is outstanding(TMo) and still gets plenty of updates.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on July 7, 2025
Posted by: Shedas22
[This review was collected as part of a promotion.] I love my S24 Ultra, the camera is amazing, the AI feature is so convenient and the phone is beautiful!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery dies quickly
on July 7, 2025
Posted by: Pabloj
[This review was collected as part of a promotion.] I use it for gaming and it does quickly compared to other phones I've used. Please improve battery performance.
Value
3
Response from Samsung USBy R&R Team, July 8, 2025
Hi there Pabloj, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S24 Ultra with us. We are happy to hear that you are enjoying your gaming on your device. We have provided links to resources to help you maximize the battery life of your device for your prolonged usage and enjoyment. We have also shared a link to the Samsung Support Team if you ever believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
S24 Ultra is an incredible phone
on July 7, 2025
Posted by: Dnysus
[This review was collected as part of a promotion.] I was so excited and interested for all the Galaxy AI features to come out with this phone. All the features for call translation, text translation, photo editing and call transcription make this phone a power house. The S pen makes it perfect for when I have to sign things and send them to someone, being able to plug the phone into a monitor and use Dex to have a desktop experience makes it great when traveling. Long battery life means I don't have to stress and worry about running out when I have a long day away from a charger. The camera system on this phone is great too, everytime I go out with people they want me to take the photos because they look so good and same with videos they look so sharp. The S24 ultra has not disappointed me at all.
Value
5
Written by a customer while visiting Samsung US