Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
3
Phone is awesome a
on July 7, 2025
Posted by: Kb1988
[This review was collected as part of a promotion.] Galaxy AI presents a compelling technological advancement, and its integration underscores the importance of embracing innovative features in today's landscape.
Value
3
Response from Samsung USBy R&R Team, July 8, 2025
Hi Kb1988, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S24 Ultra with us. We are ecstatic to hear that you are so pleased with the addition of the features of Galaxy AI, and excited about these enhanced capabilities of your device. We have provided links to the full device manual and the Samsung Support Team to help you discover additional features, align the device to your preferences, and answer any questions that may arise. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung Phine
on July 7, 2025
Posted by: Best24Out
[This review was collected as part of a promotion.] The freedom to customize your phone to the tee with great AI & technical abilities, make me want to spend money for a extra phone so I can experience the best phone on the market
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Same solid workhorse as any previous note phone
on July 7, 2025
Posted by: H0lm4n
[This review was collected as part of a promotion.] I was excited to get the s24 series as I saw several updates to the function of the phone. After having the s20 for several years the s24 was a great functioning update. The phone has been working great with little interruption and instabilities of the former phones. Its been great for power consumption and heat charging free. This phone has pretty much been a tablet replacement.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is all the hype it was made out to be!
on July 7, 2025
Posted by: SamsungGirlyPop
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is more than just a phone—it's an intelligent productivity hub, a creative studio, and a translator, all in your pocket. Galaxy AI isn’t a gimmick; it’s a game changer that redefines what a smartphone can do. If you’re on the fence, don’t be. This phone delivers on every level.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Produce has amazing Features
on July 7, 2025
Posted by: FiendishMothra
[This review was collected as part of a promotion.] I use my phone for both personal use and Gaming. I have streamed games and used the AI to help me with alot of things.
I love the quality of the images i can take with the camera.
I love the quality of the images i can take with the camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Works great!!! Needs organizational help.
on July 7, 2025
Posted by: Hrjpayne
[This review was collected as part of a promotion.] I use my phone for just about everything. I use it for a calendar, an alarm clock, social media, bible studiesl, medical, and regular talk and text. It is very well organized until the folders, disappear and everything inside of the folders are all over the place. I've tried different backup settings, and I can't figure out how to reorganize them without doing it manually. This, of course, is frustrating, but everything else works perfect.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is awesome.
on July 7, 2025
Posted by: MASTERPLANNER001
[This review was collected as part of a promotion.] The Samsung Galaxy A53 5G is generally considered a very good mid-range smartphone, and here’s a balanced review to help you rate it overall:
⭐ Overall Rating: 8/10
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✅ Pros
1. Display – 9/10
6.5” Super AMOLED screen
120Hz refresh rate
Bright, vibrant colors and smooth scrolling
2. Battery – 8.5/10
5000mAh battery
Easily lasts a full day (sometimes more)
Fast charging (25W)
3. Camera – 7.5/10
Quad camera setup (64MP main)
Good daylight shots
Decent for casual photography, but low-light can be weak
4. Performance – 7/10
Exynos 1280 processor
Good for daily tasks, social media, and light gaming
May lag with heavy apps or multitasking
5. Software – 9/10
One UI is clean and customizable
Promised 4 years of Android updates and 5 years of security updates
6. Design – 8/10
Sleek, modern look
Water and dust resistance (IP67)
Plastic back but feels sturdy
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❌ Cons
No headphone jack
No charger in the box
Can heat up during gaming or heavy use
Not the fastest in its class
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Final Verdict:
If you're looking for a reliable, stylish, and long-lasting phone for everyday use (social media, YouTube, camera, etc.), the A53 is a great value. Not a gaming powerhouse, but excellent for most average users.
Want tips to make it run faster or last longer?
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone makes my life easyyyy
on July 7, 2025
Posted by: Zdubdadon
[This review was collected as part of a promotion.] I pre-ordered my Galaxy S24 ultra and I haven't looked back. From the 200mp to the all day battery life not a single complaint. Don't get me started on the Galaxy AI. You ever heard a song on a short video and you cant quite find it? No longer a problem, with a simple long press and a tap your phone will tell you in no time. Oh, and it doesn't stop at music. Their circle to search feature does wonders. Quick and Easy. Hands down best phone to date. Im impressed.
Value
5
Written by a customer while visiting Samsung US