Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
All in all great phone
on July 4, 2025
Posted by: Jok3r81
[This review was collected as part of a promotion.] This phone has been everything I hoped for plus! The camera in my opinion is worth the price of the phone alone. I use it for absolutely everything. Notes, schedules. Calendars etc. I've just barely started learning the new ai features. Im not sure how I feel about all that yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s24U
on July 4, 2025
Posted by: Roscoe
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S24 Ultra for a few weeks, and wow, it’s a total game-changer! The design is sleek and modern, and it feels super premium in hand. The Gorilla Glass makes it durable, and I love the range of colors available.
The 6.8-inch Dynamic AMOLED display is stunning! Everything looks vibrant and clear, whether I’m binge-watching shows or scrolling through photos. The 120Hz refresh rate makes everything feel so smooth—it’s a big upgrade from my last phone!
Performance-wise, this thing is a beast. With the latest Snapdragon processor, multitasking is a breeze. I can game, stream, and chat all at once without any lag. It stays cool, too, which is a bonus!
The camera is where this phone really shines. The 200MP main sensor captures amazing photos, even in low light. And that 10x optical zoom? Perfect for those distant shots. I’ve been having so much fun taking pictures!
Battery life is solid, too. The 5000mAh battery lasts all day, even with heavy use. Plus, fast charging means I’m back up and running in no time.
Overall, the Galaxy S24 Ultra has blown me away. It’s stylish, powerful, and packed with features. If you’re looking for a top-notch smartphone, this is definitely worth checking out!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I've had my Galaxy S24 for a year now,
on July 4, 2025
Posted by: OreO31
[This review was collected as part of a promotion.] I've had my Galaxy S24 for a year now, and I’ve got to say—it still feels like a brand-new phone. The camera is sharp and reliable in almost any lighting, perfect for capturing everyday moments and the occasional sunset shot. The performance is super smooth, whether I'm multitasking or playing games, and the battery life easily gets me through a full day (sometimes more).
One of my favorite features is the S Pen—I didn’t think I’d use it much at first, but now I use it for everything from quick notes to editing photos. It’s a great bonus that really makes the phone feel more complete.
No major issues at all over the past year. It’s been fast, responsive, and fun to use. Definitely one of the best phones I’ve owned!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything in your hand set......wonderful life
on July 4, 2025
Posted by: sunosuno
[This review was collected as part of a promotion.] Wonderful Experience of operating to Samsung S 24 ultra device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product is a winner
on July 4, 2025
Posted by: IChef03
[This review was collected as part of a promotion.] The new AI is awesome it gives me an eaaier way to look up items that's hard to locate on my phone like photos and business cards.unlike bixby
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung have the best Phone
on July 4, 2025
Posted by: AS0752
[This review was collected as part of a promotion.] My name is Alfredo Domenech of Philadelphia, Pennsylvania. I bought Samsung phones for the past 10 to 15 years and I think Samsung has the best and best phones in the world. It's been like a year ago I bought the Galaxy S24 Ultra and I can tell you that I love my phone, the phone is very finite, the screen is exceptional, very smart, bright, very fast.
I love my phone and it's the best phone on the market.
I love my phone and it's the best phone on the market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Choice for a Phone
on July 4, 2025
Posted by: Elsabet
[This review was collected as part of a promotion.] I began using Samsung products many years ago and have owned a Samsung Phone for over ten years. The phone has served me well. I like all the features the phone has to offer. I especially love taking photos with my phone. I love the quality of my photos. I really like how the zoom works on mt pictures. I am thoroughly impressed with it. I would love to have unlimited memory and photo storage because I do take lots of pictures. I highly recommend this phone or sy Samsung phone because it is reliable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
No real upgrades
on July 4, 2025
Posted by: Samsungultra5g
[This review was collected as part of a promotion.] Galaxy AI is a helpful tool but I guess I was expecting more. No real updates or upgrades. My prior Galaxy 22 Ultra 5g took better pictures then my Galaxy 24 Ultra. The new editing photo options have lots of fun features and I enjoy removing or making modifications. Unless you are running spreadsheets files you will not notice the speed difference. Overall I feel I should have kept my old Galaxy 22 so it was not worth the new version.
Value
3
Response from Samsung USBy R&R Team, July 7, 2025
Hi there Samsungultra5g, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S24 Ultra with us. We are happy to hear that you are finding the features of Galaxy AI to be useful in helping you streamline some of your daily tasks. We know how frustrating it is when your device is not meeting your expectations, and we have provided a link to the Samsung Support Team to offer assistance with your camera, and help you capture the best possible photos and videos. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US