Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
3
Similar to the previous generation
on July 3, 2025
Posted by: Mochomo
[This review was collected as part of a promotion.] There are few new features compared to the previous generation. It has some new features, but if I had to choose between the Note 20 Ultra and this device, I'd choose the Note
Value
3
Response from Samsung USBy R&R Team, August 7, 2025
Hi there Mochomo, thank you for sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We are happy to hear that you have discovered new features on your device. Your feedback is invaluable to us in our mission for innovation, and we hope you'll reach out to us again in the future any time with features you would like to see in your next device, or any feedback you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Swiss-Army knife of phones
on July 3, 2025
Posted by: RoyReviews
[This review was collected as part of a promotion.] I have been through MANY MANY devices in my time however, none have hit every category confidently like Samsungs flagship S Ultra series. More recent additions to OneUI and the integration of Galaxy AI has made using the device for its powerhouse features extremely easy. It's no secret the device has a remarkable camera and the editing suite offered through the Galaxy AI tools helps a novice, such as myself, feel more confident in capturing and reliving those candid life events. General quality-of-life changes like generative wallpaper helps attain a more personal feel, which is a HUGE factor for me when selecting a device as a daily driver. Translate options in the AI suite also streamline an otherwise frustrating process.
There are features that returning Galaxy users may take for granted, however the screen quality can NOT be understated.. IT LOOKS INCREDIBLE. It compliments the things I truly care about, like the astounding camera system on the phone. Battery life on this device is nothing short of amazing and surpasses all expectations you'd typically get on a competitors device.
All-in-all this device gives something that is well-refined and tried, true and tested through many generations of devices. There's something out there for every customer looking to get into their next device, and executed to a pristine quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Indispensable Galaxy S24 Ultra: Juggling School
on July 3, 2025
Posted by: Twinkletoes
[This review was collected as part of a promotion.] My Samsung Galaxy S24 Ultra Review
I absolutely love my Samsung Galaxy S24 Ultra! It's an indispensable tool that perfectly balances my demanding needs for school work and capturing precious memories of my four wonderful children.
For my studies, the S Pen is a game-changer. It makes taking notes directly on PDFs and annotating lecture slides feel incredibly intuitive, just like writing on paper. The Galaxy AI features have revolutionized how I manage my coursework. Note Assist effortlessly helps me organize and summarize class notes, and Transcript Assist is a lifesaver for quickly reviewing recorded lectures, allowing me to find key information efficiently. Circle to Search (another brilliant Galaxy AI feature) also helps me quickly look up terms directly from my study materials. The powerful processor ensures the S24 Ultra handles all my multitasking for school seamlessly, with no lag. Beyond school, my S24 Ultra truly shines as a parent's best friend. I'm constantly taking pictures of my four children, and the camera delivers stunning results every single time. Whether they're playing far away or I want a candid shot, the incredible zoom means I never miss a moment, capturing crystal-clear photos even from a distance. It handles challenging lighting beautifully, ensuring bright, clear photos indoors or in dim conditions. When they're running around, the camera is quick enough to perfectly catch those fleeting, precious moments. If there's ever a stray object or I want to
I absolutely love my Samsung Galaxy S24 Ultra! It's an indispensable tool that perfectly balances my demanding needs for school work and capturing precious memories of my four wonderful children.
For my studies, the S Pen is a game-changer. It makes taking notes directly on PDFs and annotating lecture slides feel incredibly intuitive, just like writing on paper. The Galaxy AI features have revolutionized how I manage my coursework. Note Assist effortlessly helps me organize and summarize class notes, and Transcript Assist is a lifesaver for quickly reviewing recorded lectures, allowing me to find key information efficiently. Circle to Search (another brilliant Galaxy AI feature) also helps me quickly look up terms directly from my study materials. The powerful processor ensures the S24 Ultra handles all my multitasking for school seamlessly, with no lag. Beyond school, my S24 Ultra truly shines as a parent's best friend. I'm constantly taking pictures of my four children, and the camera delivers stunning results every single time. Whether they're playing far away or I want a candid shot, the incredible zoom means I never miss a moment, capturing crystal-clear photos even from a distance. It handles challenging lighting beautifully, ensuring bright, clear photos indoors or in dim conditions. When they're running around, the camera is quick enough to perfectly catch those fleeting, precious moments. If there's ever a stray object or I want to
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for AI.
on July 3, 2025
Posted by: Tennislover
[This review was collected as part of a promotion.] I use the AI feature multiple times every day. My friends are always asking me to check on their questions as well. The battery works all day and the screen is vivid. The photo I take are absolutely stunning. Just returned from Hawaii and the photos all look like postcards!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on July 3, 2025
Posted by: Thomsonsara
[This review was collected as part of a promotion.] This product has an amazing AI feature.
The download speed is amazing.
The quality of this product for video and pictures is outstanding.
I would highly recommend this product for anyone who wants to experience and explore Samsung Galaxy phones.
The download speed is amazing.
The quality of this product for video and pictures is outstanding.
I would highly recommend this product for anyone who wants to experience and explore Samsung Galaxy phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone
on July 3, 2025
Posted by: GusRoma
[This review was collected as part of a promotion.] I've been using this phone for 6 months and have a great experience. is the best tool for entertainment, work or studies. last month I was on vacation and thanks to GALAXY IA I can retouch the photos having an excellent result. depending on the type of use you can take advantage of the pencil, I personally use it daily. definitely having a galaxy is not an expense is an investment
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone an very durable
on July 3, 2025
Posted by: Slotlove24
[This review was collected as part of a promotion.] This galaxy s24 ultra is tge best phone I've ever had ,I have dropped this phone atleast 100 times an my safe case has worked.The phone is great for pictures. The colors are so vibrant an fly off the phone .My service for the phone is amazing I get great service every city I travel to.The batter last a long time I work ten hours a day an listen to head phones for my whole shift.The music streaming is amazing an I have so much music downloade because of it.Making calls an text messing is very fast an a very good service .I know there's a new version of this phone but I love my galaxy s24 ultra .I feel there is no need to upgrade to a new phone ,I love this one .I don't real use the AI much but when I have it's pretty impressive If finds exactly what your looking for.I appreciate you guys give the customer what they want with this phone .I have never had an I phone an never will trade in the phone I have .Thanks for making a great product an always thinking about us,the customer
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 ULTRA is a fast and power packed device.
on July 3, 2025
Posted by: FEDEXECUTIONER
[This review was collected as part of a promotion.] I use my S24 Ultra all day to check and respond to emails for my business. I use the Galaxy AI to help me write and clean up proposals I submit to clients. I run all day on a single charge, the battery is unreal in this phone. If I do manage to run to empty, the charge to full seems to take less than a hour.
Charges to 50% in like 20 minutes!
Charges to 50% in like 20 minutes!
Value
5
Written by a customer while visiting Samsung US