Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Phone of the YEAR!
on July 2, 2025
Posted by: 5l4y3r
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S24 Ultra for a few months now, and it's hands-down the best phone I've ever owned. The performance is incredibly smooth—thanks to the Snapdragon 8 Gen 3 and 12GB of RAM, everything from gaming to multitasking feels effortless. The display is a showstopper: bright, crisp, and unbelievably responsive with its adaptive 120Hz refresh rate. Whether I’m editing photos, watching videos, or just scrolling, the clarity and fluidity are top-tier.
Speaking of photos, the camera system is a beast. The 200MP main sensor delivers stunning detail, and the AI enhancements make low-light shots look phenomenal. I especially love the improved zoom capabilities—images are sharp even at 10x. The new AI-powered editing tools are also a game changer.
Battery life is impressive too. I easily get through a full day of heavy use with juice to spare, and fast charging gets me back up and running quickly. The build quality is premium, with a solid feel in hand and a beautifully sleek design. Plus, I’m loving One UI 6.1—it’s clean, customizable, and packed with useful features.
Overall, the S24 Ultra is a powerhouse that exceeds expectations in every way. Whether you’re into photography, gaming, or productivity, this phone delivers. It’s pricey, but you truly get what you pay for. Highly recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GALAXY S24 ULTRA; A TOTAL POWERHOUSE
on July 2, 2025
Posted by: DesertFox
[This review was collected as part of a promotion.] My S24 Ultra is a powerhouse. I use it all day for everything from watching videos to creating documents with the use of DeX.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for everyone
on July 3, 2025
Posted by: JotaTe88
[This review was collected as part of a promotion.] The camera is excellent, smooth video details, photos in the night is a maraville
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best phones I have ever had!
on July 3, 2025
Posted by: Nicalakers89
[This review was collected as part of a promotion.] I love this phone! I literally do everything on it now, play games ,listen to music pay bills, browse internet, watch videos and TV shows, I use it to control my TV, my home, my car, everything can be done from this single device! I couldn't ask for a better phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful camera, smart features,with a smooth pen.
on July 3, 2025
Posted by: TechSavvyJes
[This review was collected as part of a promotion.] The Galaxy S24 Ultra has completely changed the way I use my phone day to day. As someone who relies on their phone for everything from taking care of work tasks on the go to capturing everyday moments, the S24 Ultra delivers on every front.
First off, the camera is absolutely stunning. Whether I'm snapping crisp shots in bright daylight or taking low-light photos at night, this camera pulls through every time. The zoom capabilities are next level and the detail it captures is better than many dedicated cameras I’ve used. I've even started using it to document my creative work and daily life, something I never did this consistently before.
The S Pen is hands down one of my favorite features. I use it to jot down notes, annotate screenshots, and even edit photos. It makes me feel like I’m carrying a mini productivity powerhouse in my pocket. Whether I'm brainstorming or just doodling to relax, it makes the experience so much more intuitive.
Galaxy AI has also surprised me in the best way. The smart suggestions, real time translation features, and photo editing tools powered by AI have genuinely saved me time and made tasks smoother. It's clear that AI is more than a gimmick here. It's useful and thoughtfully integrated.
Overall, this phone isn’t just a device. It’s part of how I get through my day. Samsung really outdid themselves with this one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Android Auto fails, bag battery life
on July 3, 2025
Posted by: Thissucks
[This review was collected as part of a promotion.] Android Auto glitched everyone you put out in and resets constantly.b the he after drains ridiculous day and sits take forever to l or at. I've tried ticket shooting twice to no avail.
Value
1
Response from Samsung USBy R&R Team, July 3, 2025
Hello there, thank you for sharing your experience of your Samsung Galaxy S24 Ultra with us. We know how important the hands free use of your device is with your car for your safety. We have provided a link to an article to help you connect your phone to car. We have also shared a link directly to the Samsung Support Team to offer assistance with any frustrations you are experiencing. We appreciate you being a Samsung customer. -Elizabeth
Connect your Galaxy phone to a car
https://www.samsung.com/us/support/answer/ANS00048972/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Connect your Galaxy phone to a car
https://www.samsung.com/us/support/answer/ANS00048972/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
S24 ULTRA review
on July 3, 2025
Posted by: JWalk92
[This review was collected as part of a promotion.] All right so we're going to give 100% honest review about the s24 ultra and what I think about it. I do think that it is a good device it'll do just about anything you could possibly think of wanting to do and then even more so it pretty much meets or exceeds let's say the average person's expectations and then there's your weirdos like me because if I had to say where I think it could be better would be having some way for it to be cooled quicker or during when you're using it for streaming or gaming or anything like that where it's going to use a lot of battery or it's going to run hotter because you're using it in those situations but I would say overall it's pretty great the only thing I guess I would say maybe I just haven't noticed it but since the s22 ultra, I haven't noticed a lot of difference so I feel like we've gotten the same phone three times in a row and so I've been very hesitant to upgrade to the s25 ultra which I want to do but I don't really see the point if I'm already using the s24 ultra and there's nothing really new about it that's the only thing I would say but I don't really have anything bad to say about it I guess maybe where I think it could be better would be the Galaxy AI system, the AI operating system or whatever I feel like there are better AI systems out there and I feel like Samsung should pour more $ into the R&D of that department but other than that I think it's good.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE MY PHONE
on July 3, 2025
Posted by: SisterMaria
[This review was collected as part of a promotion.] Love my phone, great camera and I can do everything on the go. Since AI Gemini it's even better and easier to use. I'm still getting used to it but as a disabled person I'm sure it will be helpful.
Value
5
Written by a customer while visiting Samsung US