Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
This phone's camera is A1!
on June 30, 2025
Posted by: Lovethroughfood
[This review was collected as part of a promotion.] As a food entrepreneur not only are great cameras important but having the proper captions are as well, Samsung ai works well for that and helps me streamline all of my pictures by using the food option in the camera and also helps speed up making captions for social media uploads. I love Samsung and all of its products. Can't wait to upgrade soon.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone to compete with latest phones
on June 30, 2025
Posted by: Scubido
[This review was collected as part of a promotion.] This phone with its regular software updates stands up very well with the latest Samsung phones. I like the width as it holds up well for typing unlike the previous Fold devices. The s-pen has ha dy for taking notes so much so that I don't take a notepad to meetings.
The Samsung Galaxy AI features along with GoodLock features helps customize my phone to my practical needs. This phone is fast. The battery lasts all day with regular use, works very well internationally with my phone service, and is definitely a workhorse for my everyday professional needs from emails to Google docs easily accessible on android.
The Samsung Galaxy AI features along with GoodLock features helps customize my phone to my practical needs. This phone is fast. The battery lasts all day with regular use, works very well internationally with my phone service, and is definitely a workhorse for my everyday professional needs from emails to Google docs easily accessible on android.
What I wish it did better: faster software updates. The pointy edges can be annoying but tolerable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 Ultra
on June 30, 2025
Posted by: Lordemufasa
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is hands-down one of the best smartphones of 2024. It delivers a powerhouse experience in every category—from performance and display to camera and AI features. The design is sleek and premium, with a durable titanium frame and Gorilla Glass Armor that gives it a solid, high-end feel without the added weight.
The 6.8” QHD+ AMOLED display is stunningly bright and crisp, offering vivid colors and silky-smooth scrolling thanks to the 120Hz refresh rate. Whether you’re gaming, streaming, or multitasking, everything feels fast and fluid thanks to the Snapdragon 8 Gen 3 chip and 12GB RAM.
The camera system is a real highlight: the 200MP main sensor captures incredible detail, while the 5x optical zoom delivers sharp telephoto shots without sacrificing quality. Samsung’s AI-powered photo editing tools and real-time translation features are actually useful—not just gimmicks.
Battery life is solid, easily lasting a full day with heavy use. The S Pen remains a unique productivity tool, especially for those who like note-taking or creative work on the go.
Overall, the Galaxy S24 Ultra isn’t just a phone—it’s a productivity and creativity beast in your pocket. It’s expensive, yes, but it delivers exceptional value for power users, creators, and tech enthusiasts alike.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just a great all around phone!
on June 30, 2025
Posted by: Paytonzfamez
[This review was collected as part of a promotion.] First off, I thought the galaxy ai features would be a one trick pony kind of deal, but I've got to say I use them pretty often and they have been really helpful and cool. I take notes alot for work and just scribble things down. The Ai features in the notes app can organize and stylize all my notes with just a push of a button! Touching up photos has been super easy aswell, just to give your photo a bit more polishing and they look good!
The screen is one of the best out there atm. Super bright during the day, smooth refresh rate, vivid colors, and very dim at night which I like before bed. S pen is something I don't use often, but when I do I'm so happy to have it. It just works. This thing is also just built like a brick, super solid without being super heavy.
The battery has to be one of the best features in all honesty. I can go 2 days without charging it with multiple hours of use. And the super fast charging has been a game changer!
I genuinely cannot think of a single complaint and will keep this phone for a long while considering it should get like 6 or 7 years of updates.
The screen is one of the best out there atm. Super bright during the day, smooth refresh rate, vivid colors, and very dim at night which I like before bed. S pen is something I don't use often, but when I do I'm so happy to have it. It just works. This thing is also just built like a brick, super solid without being super heavy.
The battery has to be one of the best features in all honesty. I can go 2 days without charging it with multiple hours of use. And the super fast charging has been a game changer!
I genuinely cannot think of a single complaint and will keep this phone for a long while considering it should get like 6 or 7 years of updates.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on June 30, 2025
Posted by: BranB25
[This review was collected as part of a promotion.] Love my phone. Always loved the note. Glad the features are continued in the ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A problem free phone.
on June 30, 2025
Posted by: t1d1979
[This review was collected as part of a promotion.] Ive had no problems with my s24 ultra. The 5g service from my provider unleashes the phones full potential. From daily driving routines, to checking out my CCTV cameras at home, to disarming my home alarm system, to opening my garage, to requesting rides, to paying bills, to listening to music, to working with my Oral B toothbrush app, to remote printing, to interating an insurance driving app this phone can handle it ALL. Speed is phenomenal. Sound quality is superb. So many options for customizing about anything and everything. Ive never once reached out to Samsung for any problems with this phone as I haven't had any. I feel confident with Samsung wallet and Google wallet security on this phone. Great durability with a screen protector and higher quality phone case. Ability to integrate your daily personal and work calendar is enjoyed. Ability to work with anything Google related. Hoping it last me for many years to come. Im not up to date with using AI. The phones ability to use Galaxy AI is fully at the user's hands. I would clearly buy the same model, ultra, should I ever need a replacement. Thanks for an awesome product Samsung!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 Ultra makes my mobile business work
on June 30, 2025
Posted by: SemiOttermatic
[This review was collected as part of a promotion.] This phone has crisp, vivid graphics, a snappy processor, plenty of memory, and a secure, easy to use operating system. Tons of thoughtful convenience features and all day battery life makes it a great alternative to using a laptop PC or tablet for most tasks in my business as an IT field technician. The integrated s-pen allows me to fill out work orders and collect customer signatures on site, making my business paperless.
The pressure and tilt sensitivity of the s pen allows me to whip out the S24 ultra for quick sketches in my hobby as a portrait artist. The Galaxy AI features allow me to quickly turn scribbles into useful illustrations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 30, 2025
Posted by: Nique87
[This review was collected as part of a promotion.] I love my S24 ultra!! The features are great and gives me the opportunity to use my phone for multiple purposes. I use it for work, school, and entertainment. The AI feature is new for me but I am learning how to use it!! I wouldn't get any other phone than a Samsung Galaxy. All the different capabilities it has makes it the perfect phone, and it's durable as well. I recommend Samsung phones to everyone!!
Value
5
Written by a customer while visiting Samsung US