Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Reliable and Dependable
on June 30, 2025
Posted by: Looneyboi77
[This review was collected as part of a promotion.] I have been a Samsung Galaxy user since the Samsung Note 4. The S24 Ultra has been dependable and reliable from the time I got it. Thanks to the added feature of Galaxy AI the S24 ultra gave a leading edge to other phones in the market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love Samsung.
on June 30, 2025
Posted by: Sevan91
[This review was collected as part of a promotion.] It's amazing device. and too many options and strong quality and fast @galaxyal
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
More than I expected.
on June 30, 2025
Posted by: RECMOM
[This review was collected as part of a promotion.] I love my Unlocked Samsung S24 Ultra 1TB. I finally splurged and bought me a phone that isn't constantly dropped by the provider due to being on the older side. Runs smoothly on our off cell service or wi-fi. Captures amazing pictures. Long lasting battery. Amazing speeds. Love being able to use the pen for notes, doodling, and even drawing. You can do so much. Honestly a great investment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The most amazing Phone ever !!!!
on June 30, 2025
Posted by: ANDY245
[This review was collected as part of a promotion.] As a customer who's been living with the Samsung Galaxy S24 Ultra for a while now, I can confidently say this phone is a beast – in the absolute best way possible. Samsung really pulled out all the stops, and it truly feels like a flagship from every angle.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 Ultra-Power, Precision, and a love story
on June 30, 2025
Posted by: Cadillacthewolf
[This review was collected as part of a promotion.] The Galaxy S24 Ultra isn't just a phone - it's a timeline of my life. I've been loyal to Samsung since the Note 5, and every upgrade since has added something meaningful. But it was never just about the tech - it was personal.
I actually met my wife because we were both Note users. That mutual respect for function, design, and freedom to create was one of the first things we connected on. We didn't meet through some dating app - we met over a shared love of what this phone represented. That spark turned into real conversations, friendship, and eventually marriage. The Note didn't just change how we worked - it helped shape our lives.
And then came the moment it literally saved me.
While in Brazil, my card got frozen due to banking fraud detection. Chase Bank told me they wouldn't unlock it without a signed copy of the card. The only copy I had was in Samsung Photos, unsigned. So I pulled out the S Pen, signed it digitally, sent it in - and they unlocked the card. That moment - alone, stranded, and rescued by a feature I'd used a hundred times - locked in my loyalty forever.
I even kept my Note 7 until TSA forced me to give it up. That says everything.
Now we both use the S24 Ultra, and it still feels like home.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and design but...
on June 30, 2025
Posted by: SamsungUser04
[This review was collected as part of a promotion.] I love the features and Galaxy AI, which has helped me find photos. However, I am still unclear about the whole suite of features contained in Galaxy AI and how to use them. The S-Pen is great for signing documents. The dissociated pull-down menus under the new UI is really annoying and I very much prefer the previous design.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI Smart Select is super helpful
on June 30, 2025
Posted by: Padepade
[This review was collected as part of a promotion.] Been using this S24 ultra since debut, and the Galaxy AI features been super helpful. Especially the Smart Select, having the upgrade from pre-AI age, it helps and makes selecting/snapshotting screen or texts easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Insanely fast, stunning display, best phone ever!
on June 30, 2025
Posted by: Beefgierke27
[This review was collected as part of a promotion.] The Samsung Galaxy Note 24 Ultra isn’t just a smartphone—it’s a cutting-edge productivity machine, supercharged with Galaxy AI to make your everyday tasks smarter, faster, and more intuitive.
The 6.9" QHD+ AMOLED 120Hz display is breathtaking—crisp, vibrant, and incredibly smooth. Watching content or editing on this screen feels premium at every swipe. But what truly sets this device apart is how seamlessly Galaxy AI integrates with everything you do. From real-time language translation during calls to intelligent photo editing and AI-powered summaries, it feels like you’ve got a digital assistant always one step ahead.
Performance-wise, the Snapdragon 8 Gen 3 chip and 12GB+ RAM ensure effortless multitasking and gaming. The S Pen remains a standout feature—now smarter with AI-enhanced handwriting recognition and productivity tools that feel natural and incredibly useful.
The 200MP camera system, backed by Galaxy AI enhancements, delivers pro-level shots with minimal effort. Scene optimization, instant generative edits, and intelligent framing take your photography to the next level—even if you’re not a pro.
Battery life is excellent, and One UI continues to be smooth, customizable, and now even more helpful thanks to Galaxy AI features baked into search, messaging, and notes.
If you want the smartest, most powerful phone on the market, the Galaxy Note 24 Ultra is it. Galaxy AI turns this from just a great phone into a revolutionary experience.
Value
5
Written by a customer while visiting Samsung US