Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
3
Batteri overheating while charging.
on June 30, 2025
Posted by: Eddginlop
[This review was collected as part of a promotion.] Battery overheating while charging. I ask for a orange and is salmon.it Is a great phone but two heavy
Value
3
Response from Samsung USBy R&R Team, July 3, 2025
Hi there Eddginlop, we appreciate you sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We understand how important the temperature of your device is to you, and we have provided a link to a troubleshooting guide to help you resolve this matter with the temperature. We have also provided a link to the Samsung Support Team to offer assistance if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Mini hand held computer
on June 30, 2025
Posted by: Mini2Me
[This review was collected as part of a promotion.] When I first heard that the note and Galaxy was joining into one I couldn't wait to see it. When I got the chance to upgrade and saw the wonderful features and how great the Galaxy AI is I was hooked. I love my mini hand held computer. I can do everything on my phone. I love how clear the camera is and the videos are. When I recorded my granddaughter running and put it on running the video was clear and steady. I like how galaxy AI help with text messages when you dont know how to put your words in your sentences correctly. I like all the memories and space my phone have. I can do everything on my phone that I can do on my computer except print out documents.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best device I ever owned
on June 30, 2025
Posted by: EEEBABA
[This review was collected as part of a promotion.] I have been utilizing Galaxy AI Gemini and Galaxy AI to assist with my reviews, as well as composing and sending emails and texts. I must say, it has significantly streamlined my daily tasks, and at times, it offers a sense of companionship, much like interacting with another individual.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone & camera
on June 30, 2025
Posted by: MissCJ
[This review was collected as part of a promotion.] Love my galaxy s24 ultra. Has an amazing camera that I'm still learning to use. I'm not really into the galaxy AI but not because it's not great. I just think AI is dangerous for the future of people-so I try not to use it, but that's near impossible. It is quite helpful when searching for things though.
Fast processing, fast phone, amazing graphics. Customizable home screen and anything else you want to customize
What more could you ask for
Fast processing, fast phone, amazing graphics. Customizable home screen and anything else you want to customize
What more could you ask for
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 30, 2025
Posted by: STEPHANEBLE5
[This review was collected as part of a promotion.] The phone works really good, I haven't gotten the problem with it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone
on June 30, 2025
Posted by: SGSERIESFAN24
[This review was collected as part of a promotion.] Im in absolute awe of my phone, from my camera, to ease of access. I love the simplicity of Galaxy AI and how smooth the transition to do anything ask anything. I WILL forever be S Galaxy fan till kingdom come. Keep up the amazing work Samsung! I look to future releases.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Note 24 s
on June 30, 2025
Posted by: Tedske
[This review was collected as part of a promotion.] My voice loved samsung devices and this phone is the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had
on June 30, 2025
Posted by: Babyducc
[This review was collected as part of a promotion.] I used my phone for everyday task also for work and gaming.
Value
5
Written by a customer while visiting Samsung US