Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Love the phone.
on June 30, 2025
Posted by: Tonys440
[This review was collected as part of a promotion.] Galaxy AI is awesome, I enjoy it all day long, sometimes I have a hard time putting down my phone,my girlfriend enjoys her phone too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Quality and Class
on June 30, 2025
Posted by: Adrian
[This review was collected as part of a promotion.] I've been using the Galaxy S24 Ultra for a couple of months now, and honestly, it's been impressive. The titanium build feels super solid, and the screen is just stunning—crazy bright even in sunlight. Performance-wise, it’s a beast. Apps open instantly, games run smooth, and I’ve yet to see it slow down.
The camera setup is powerful, especially that 200MP sensor—it grabs an insane amount of detail. The new 5x zoom is sharp, but I kind of miss the 10x from the S23 Ultra. Battery life easily lasts a full day, even with heavy use, and the fast charging helps when I’m in a rush.
What really surprised me was how useful the AI features are. The live call translation and note summaries have actually come in handy. The S Pen is a productivity dream—I use it more than I thought I would.
It’s not cheap, but with seven years of updates promised, it feels like a solid investment. Definitely one of the most complete phones I’ve ever owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love my Galaxy phone
on June 30, 2025
Posted by: Trinatrin
[This review was collected as part of a promotion.] I love all of the Galaxy phones that I've used and I have been using a Galaxy phone for the last 8 years. I generally update my phone every year but within the last year or so I've gone every other update. I love the customization that comes with the phone I love being able to rearrange everything on my screen to my liking. I love the camera on the phone it's the absolute best the zoom quality is everything. I love being able to seamlessly work with my phone through my TV. Everything that I can do on this phone is amazing including the multi-test options where I can watch YouTube and scroll on social media whatever it is that I need to do. I just absolutely love Samsung phones. My only downfall is when you guys do beta updates they only are for the current model phone and not for some of the older phones to test even though we're going to get them at some point. I would love for it to be open up at least for the last two series phones. Learning to use the AI functionality has been a lifesaver me just being able to point my phone at an object and it tell me what it is if it's a pair of shoes that I like it'll show me where they are sold it's just amazing.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S24 Ultra – Smarter Than I Expected
on June 30, 2025
Posted by: TechJC
[This review was collected as part of a promotion.] I’ve been using the Galaxy S24 Ultra for a few weeks now, and I can honestly say it’s the best phone I’ve owned. The design is premium, the screen is stunning, but what really surprised me is how useful Galaxy AI has been in my day-to-day life.
I do a lot on my phone—gaming, streaming, working, and just relaxing with movies—and this phone handles everything effortlessly.
For gaming, it’s super smooth. I play games like Genshin and PUBG, and the AI seems to help optimize things in the background—less heat, better frame rates, and longer battery life without me tweaking any settings.
When I’m streaming videos or watching movies, the AI boosts brightness and sound depending on the content or lighting. Even older YouTube videos look better with the upscaling.
For work, Galaxy AI is a life-saver. I use it to summarize meeting notes, transcribe audio, and even translate calls in real-time. The writing assist feature helps polish my emails and messages too—it feels like having a smart editor built-in.
Overall, the S24 Ultra is fast, smart, and just easy to use. Galaxy AI isn’t a gimmick—it actually makes a difference. If you’re someone who uses your phone for everything like I do, this is a solid upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Hands down this is the Best phone ever
on June 30, 2025
Posted by: LadyLuvforlife
[This review was collected as part of a promotion.] Samsung S24 Ultra Review – A Powerhouse for Work and School
The Samsung S24 Ultra is hands down the best phone I’ve ever owned. I use it daily for both work and school, and it exceeds my expectations on every level. Whether I'm juggling documents, video calls, or research on the go, the performance is smooth, fast, and reliable. The battery life easily gets me through a full day of multitasking without needing a recharge.
The display is stunning—crisp, bright, and perfect for reading textbooks, editing presentations, or streaming lectures. I also love the S Pen; it’s incredibly useful for note-taking during class or jotting down ideas during meetings. The camera is top-tier too, capturing professional-level photos and videos, which comes in handy for both personal and academic projects.
Overall, the S24 Ultra has become my all-in-one productivity tool. It’s sleek, powerful, and packed with features that make it feel like a true upgrade. If you're looking for a phone that can keep up with your busy life, this is the one to get. I absolutely love the Galaxy AI feature. I am thinking about upgrading to the S25 but I think I'll wait until it's necessary.
Thanks!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good device. No issues.
on June 30, 2025
Posted by: Kaylea
[This review was collected as part of a promotion.] I use my device for texting social media and games. I also have use the eye ball search with personal photos. AI is helpful when I need help with a professional text or statement. Overall, things work well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A worthy upgrade
on June 30, 2025
Posted by: S24UltraEnjoyer
[This review was collected as part of a promotion.] I was a bit skeptical when I heard the s24 line would be focusing on AI. In my experience focus on one area tends to be a detriment to the areas you already know and love. However, when it was time for me to upgrade I decided to continue with the Galaxy AI powered s24 ultra. I am pleased to report that every feature I used my phone for previously is not only still available but now runs smoother.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All the features that you'll ever need in a phone
on June 30, 2025
Posted by: Rmhany
[This review was collected as part of a promotion.] A Glimpse into the Future: My Experience with Galaxy AI
Samsung's push into AI with Galaxy AI has truly impressed me. I've been using it for a while now, and it's clear this isn't just a gimmick; it's a genuine step forward in how we interact with our smartphones.
One of the standout features for me has been Circle to Search. It's incredibly intuitive and convenient. No more switching apps or typing out lengthy queries. Just a quick circle, and I get instant, relevant information. It's a game-changer for quick lookups, whether I'm trying to identify a landmark in a photo or find out more about a product I saw online.
Live Translate has also been surprisingly useful. While I haven't used it for deep conversations, for quick interactions when traveling or communicating with non-native speakers, it's been invaluable. The real-time translation during calls is particularly impressive, bridging communication gaps effortlessly.
The enhancements to productivity tools, like the Note Assist for summarizing and formatting notes, have also streamlined my workflow. It saves a significant amount of time and helps keep my thoughts organized. Similarly, the Transcript Assist for voice recordings is a fantastic addition, making it much easier to review meetings or lectures.
What I appreciate most about Galaxy AI is how seamlessly these features are integrated into the existing user experience. They don't feel like add-ons; they feel like natural extensions of the phone's capabilities.
Samsung's push into AI with Galaxy AI has truly impressed me. I've been using it for a while now, and it's clear this isn't just a gimmick; it's a genuine step forward in how we interact with our smartphones.
One of the standout features for me has been Circle to Search. It's incredibly intuitive and convenient. No more switching apps or typing out lengthy queries. Just a quick circle, and I get instant, relevant information. It's a game-changer for quick lookups, whether I'm trying to identify a landmark in a photo or find out more about a product I saw online.
Live Translate has also been surprisingly useful. While I haven't used it for deep conversations, for quick interactions when traveling or communicating with non-native speakers, it's been invaluable. The real-time translation during calls is particularly impressive, bridging communication gaps effortlessly.
The enhancements to productivity tools, like the Note Assist for summarizing and formatting notes, have also streamlined my workflow. It saves a significant amount of time and helps keep my thoughts organized. Similarly, the Transcript Assist for voice recordings is a fantastic addition, making it much easier to review meetings or lectures.
What I appreciate most about Galaxy AI is how seamlessly these features are integrated into the existing user experience. They don't feel like add-ons; they feel like natural extensions of the phone's capabilities.
Value
5
Written by a customer while visiting Samsung US