Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
I love my phone for the most part
on June 30, 2025
Posted by: Nick103120
[This review was collected as part of a promotion.] I love my Samsung 24 Ultra but I'm not too fond of the AI system they tried to release and replace Google with. It's giving me nothing but trouble every time I try to use it outside of that the phone is excellent and just about every other way I'm sure there are a few glitches I've encountered I just can't think of them at the moment
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Has amazing features and camera quali
on June 30, 2025
Posted by: Love2Shop89
[This review was collected as part of a promotion.] Great for audio and video calls. Easy navigation of apps. Clear photos even when zooming in. Speakers are nice and loud. New Galaxy AI feature has taken some adjusting to but seems to help out. Large screen, lots of memory. Really reminds me of my old Note 10. I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New Samsung ultra
on June 30, 2025
Posted by: Henriettarice
[This review was collected as part of a promotion.] I love my phones it w I rk good great quality pictures
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI Is a Game Changer! ⭐⭐⭐⭐⭐
on June 30, 2025
Posted by: Sai2chand
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S24 Ultra for a few weeks now, and what truly sets this phone apart is the integration of Galaxy AI. It’s not just a buzzword – it’s actually useful in everyday life.
🔍 Circle to Search: This is by far my favorite feature. Just circle anything on your screen—an object, text, or image—and Galaxy AI instantly finds more info about it. It’s super helpful for shopping, learning, or just satisfying random curiosity.
📱 Live Translate & Interpreter: This blew my mind. You can talk to someone in a different language, and the phone translates in real time – both voice and text. It’s made communication so much smoother, especially when traveling or talking to international colleagues.
✍️ Note Assist: As someone who takes a lot of notes, having AI help organize, summarize, and even format them has saved me so much time. The summaries are surprisingly accurate, and the translation feature in notes is excellent.
📝 Text Generation & Rewriting: Whether I’m replying to an email or drafting a message, Galaxy AI helps rewrite it in different tones – professional, casual, polite. It’s like having a mini copywriter in my pocket.
🎨 AI Photo Editing: The AI-based image editing tools are great too. You can move subjects, fill in backgrounds, and remove unwanted objects with just a tap. It feels like Photoshop-level editing without the complexity.
Overall, Galaxy AI makes the S24 Ultra feel more than just a phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best!
on June 30, 2025
Posted by: Blurfsoot
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is the smartest phone Samsung has ever made, blending powerful hardware with cutting-edge AI features. Its 6.8" QHD+ AMOLED display is bright, smooth, and stunning, paired with a titanium frame for a lighter, premium feel. Performance is lightning-fast thanks to the Snapdragon 8 Gen 3 for Galaxy, and the 200MP camera system delivers sharp, detailed shots, even at 5x zoom.
What truly sets the S24 Ultra apart is Galaxy AI. It enables real-time call translation, automatic note summarization, generative photo editing, and smart text suggestions across apps. Features like Live Translate and Note Assist feel futuristic yet practical, enhancing daily tasks with little effort. The S Pen, improved for responsiveness, adds even more creative and professional functionality.
Battery life is solid, and One UI 6.1 is polished, with Samsung promising 7 years of updates. While charging speed and some AI limitations could improve, this is the most intelligent Android phone you can buy today.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Please make better battery, AI is great i love it.
on June 30, 2025
Posted by: Gperez
[This review was collected as part of a promotion.] AI is great I use a lot the only thing is the battery maybe needs to be better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone great camera and AI is great.
on June 30, 2025
Posted by: Fitxpress
[This review was collected as part of a promotion.] I love having the AI right on the phone its awesome to get the answers you want and its totally understandable. I live this phone the s24 ultra has everything you need in a phone and more. Great job samsung 5 stars from me. Hygiene
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has excellent features.
on June 30, 2025
Posted by: Byordy0304
[This review was collected as part of a promotion.] My Galaxy S24 ultra has spectacular features apart from the fact that it is a comfortable and fun team to use, an off-the-shelf camera is one of the things I like to use the most, my cell phone I use it for practically everything like a computer, it is an inseparable companion, it has very good exercise, sleep, health, etc. applications, Samsung is one of the best brands I know.
Value
5
Written by a customer while visiting Samsung US