Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Love love love this phone!!
on June 30, 2025
Posted by: ZH2001
[This review was collected as part of a promotion.] I love how much storage it has and is very big, I am legally blind and have had no issues seeing it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it! Going on a year
on June 30, 2025
Posted by: Ande2286
[This review was collected as part of a promotion.] Have had the phone for about a year now and has been great. The galaxy Ai is nice as well!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my S24 Ultra.
on June 30, 2025
Posted by: Dougy81
[This review was collected as part of a promotion.] I love this phone because the ability to translate calls into any language and texts too. I also love camera quality and microphone quality. There was a festival up the street by about 4 or 5 blocks. You couldn't really hear the band from the house but I recorded the audio and it pulled all of it in and made it radio quality and you could hear it very good. I used the camera at a concert last year and I was at the top back and was able to zoom to the stage and see them as if I was in the pit.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Most amazing phone I've ever had!
on June 30, 2025
Posted by: SamsungRules
[This review was collected as part of a promotion.] Came from fairly moderate phones. Even had a couple iPhones in the past. Got the s24 ultra and holy cow!!! Such a massively better phone in every sense of the word! Looks and feels premium. Some of the best photo quality you can ever want on a phone. Never fails to provide me with extremely optimal performance and quality no matter what I throw at it. This phone can handle anything! Way to go Samsung!! I will never go to another company again either because of this phone. Will always stay with the ultra models. The crazy amount of customizing you can do is insane to me. Seems like things I wanna change I almost always can. Got it in developer mode and even crazier the amount of options I can do on here. Not sure what else to say but my goodness I love this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pretty Great Device
on June 30, 2025
Posted by: Melaeryn
[This review was collected as part of a promotion.] I have thoroughly enjoyed using my S24U. I am a cosplayer, and it's screen is large and nice enough to be able to use CAD apps so that I can create the models I need to print for my costumes. The S-Pen comes in handy for that, too. My only complaint is that the S-Pen has always popped out of my phone too easily, resulting in days where I thought I'd lost it forever.
The Galaxy AI's Circle-to-search has become an invaluable tool for identifying characters we don't recognize at conventions, as well as identifying nature-related things like trees, flowers, and animals. I have showed it to my friends and family that have samsungs so that they can experience the joy of knowing exactly what flower they're looking at.
I'm a big fan of the phone's camera, as that's how I record the most important moments of my life. Its superior to other cameras I have owned. There's enough storage on the phone that I don't feel like I'm constantly filling it up, though I would be happier if it still had a spot for memory expansion.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on June 30, 2025
Posted by: Ariiwriii
[This review was collected as part of a promotion.] I love customizing my phone to my liking constantly, I have a bunch of different widgets that never slow my phone down nor drain its battery! I also use my phone for streaming services constantly and it lasts all day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Experience repair
on June 30, 2025
Posted by: DiceLow
[This review was collected as part of a promotion.] Too expensive to fix a cracked screen. Cost more than the phone cost to have it fixed
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Phone perfection
on June 30, 2025
Posted by: Stang2b
[This review was collected as part of a promotion.] I've had lots of phone in the past, mainly all the notes, iphones and even the pixels, but the s24 ultra has everything and more than I could ever need in a phone, camera is astounding, audio is crisp and clear, battery life is superb, cant think of a better phone, if on the fence and you like technology and tinkering with endless possibilities, the GALAXY AI is even more amazing, it gets into real dept conversations, and is extremely well designed and thought out, hands down, this is the phone to have
Value
5
Written by a customer while visiting Samsung US