Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
Best phone..
on June 30, 2025
Posted by: Pandes
[This review was collected as part of a promotion.] I appreciate the recent updates, though I have encountered a few that could be improved from a user-friendliness perspective. Specifically, within my contacts, my favorite contacts have been moved under the "Recently Added" section. I am curious as to why the "Recently Added" list is prioritized at the top of my contact list. Additionally, I found the swipe-down gesture from the top-right corner, which opens the settings, to be less than ideal. Some of us with smaller hands still prefer larger phones, and this update makes it challenging to access notifications. I find myself having to adjust my grip to prevent dropping the phone while trying to reach the middle of the screen with my thumb to view notifications. I have been a loyal Samsung user for the past 10 to 12 years, and I would greatly appreciate it if future updates were easier to navigate. Otherwise, I am very satisfied with Samsung; everything else is excellent, and I have no other complaints.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on June 30, 2025
Posted by: 1985ope
[This review was collected as part of a promotion.] Probably the best phone ive had so far. Always been reliable and haven't had no problems at all. Galaxy AI is pretty interesting and I use it quite a bit asking all kinds of questions, amazing how it can find the information I need so fast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is my go-to!
on June 30, 2025
Posted by: Tashab17
[This review was collected as part of a promotion.] I've always had a Samsung cellular device starting with the NOTE 7. Remember that device? I reminisce about the NOTE 7 from time to time. Anyway. I've never been happier with my S24 Ultra. I use it for work, school, social media, usong Galaxy AI to search recipes to cook and 5 for my family. I'm constantly checking for new tips on how to execute new tasks, check for upgrades and/or add ons. I am a proud Samsung cellular device owner and I wouldn't change for any other device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone does everything
on June 30, 2025
Posted by: SaraDara
[This review was collected as part of a promotion.] The AI features on this phone are very convenient and easy to I don't have to have a separate laptop to do all the things that I need to accomplish during the day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phenomenal
on June 30, 2025
Posted by: Oronde
[This review was collected as part of a promotion.] At first, I thought that I'd made a bad purchase. I'm on a limited income and a Caregiver.
However as time has passed. I cannot think of a better product to have in these trying times.
Before this moment, allow me to share a bit of perspective. I am an artist and have always dreamed of success in the media arts. Just as I made plans to finally pursuit this dream, I became a caregiver for a family friend of which is a quadriplegic.
Despite all the struggles, I've not only found a solution to continue to create with Galaxy A.I., but the Galaxy S24 Ultra is my personal assistant that has never failed me.
From taking notes about medications to late night recording sessions to work out ideas as well as my best outlet to for escapism as time allows to just enjoy myself with its various capabilities that enable me to do most all tasks, stay mentally and emotionally healthy and entertained.
The GS24Ultra has a tough outer shell combined with powerful internal abilities that has rendered me with zero regrets.
Thank you so very much Samsung for this phenomenal product and I look forward to future products to enjoy.
However as time has passed. I cannot think of a better product to have in these trying times.
Before this moment, allow me to share a bit of perspective. I am an artist and have always dreamed of success in the media arts. Just as I made plans to finally pursuit this dream, I became a caregiver for a family friend of which is a quadriplegic.
Despite all the struggles, I've not only found a solution to continue to create with Galaxy A.I., but the Galaxy S24 Ultra is my personal assistant that has never failed me.
From taking notes about medications to late night recording sessions to work out ideas as well as my best outlet to for escapism as time allows to just enjoy myself with its various capabilities that enable me to do most all tasks, stay mentally and emotionally healthy and entertained.
The GS24Ultra has a tough outer shell combined with powerful internal abilities that has rendered me with zero regrets.
Thank you so very much Samsung for this phenomenal product and I look forward to future products to enjoy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
features that do everything easier
on June 30, 2025
Posted by: betito2846
[This review was collected as part of a promotion.] Nos with Galaxy Ai is easiest way to discover the world, a great coworker in a hand palm.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Decent phone
on June 30, 2025
Posted by: Dukefan151
[This review was collected as part of a promotion.] Everything is great except for my ear speaker doesn't work most of the time and I have to use speaker phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S24 ultra
on June 30, 2025
Posted by: Waundonn466
[This review was collected as part of a promotion.] With galaxy "AI" this is a computer in my hands!!!!
Value
5
Written by a customer while visiting Samsung US