Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
3
Galaxy s24 ultra review
on June 30, 2025
Posted by: Ckeith
[This review was collected as part of a promotion.] Honestly I love this phone the price tag is a little high
but for the most part the durability on the device is amazing
, the back glass prices that cover the camera lens' could be a little bit better my main camera lens broke and is now missing completely, how it happened I have no clue I took it out of my pocket and noticed it was broken , not just cracked but a peace of the glass what just gone from the side to the middle of lens so I had to take the remaining fragments off to that it would trap dirt, lint ,etc
This device has alot of features like DEX and multi device controls witch is awesome
However it only wants to pair other galaxy devices for this feature and I can not get DEX to connect wirelessly so it gives you the option on a wired connection with HDMI .... no clue how to connect my phone to an HDMI cable to connect to monitor, they probably make a conversion peace but I have yet to find or hear of one
The body of the phone is sleek and squar , how good size screen and fits in most of my pants pockets with ease but unless you have a pop socket ,it's hard to handle without two hands other wise it slides thru ur hand even when using one hand mode on key board , also makes it hard to prop up when in the "land scape" position unless you have a pop socket or case that has a kickstand type thing on the back ,
Sound and volume ... absolutely amazing clear loud crisp sound exelant
Digital quality photo video games movies = fantastic
but for the most part the durability on the device is amazing
, the back glass prices that cover the camera lens' could be a little bit better my main camera lens broke and is now missing completely, how it happened I have no clue I took it out of my pocket and noticed it was broken , not just cracked but a peace of the glass what just gone from the side to the middle of lens so I had to take the remaining fragments off to that it would trap dirt, lint ,etc
This device has alot of features like DEX and multi device controls witch is awesome
However it only wants to pair other galaxy devices for this feature and I can not get DEX to connect wirelessly so it gives you the option on a wired connection with HDMI .... no clue how to connect my phone to an HDMI cable to connect to monitor, they probably make a conversion peace but I have yet to find or hear of one
The body of the phone is sleek and squar , how good size screen and fits in most of my pants pockets with ease but unless you have a pop socket ,it's hard to handle without two hands other wise it slides thru ur hand even when using one hand mode on key board , also makes it hard to prop up when in the "land scape" position unless you have a pop socket or case that has a kickstand type thing on the back ,
Sound and volume ... absolutely amazing clear loud crisp sound exelant
Digital quality photo video games movies = fantastic
Value
3
Response from Samsung USBy R&R Team, July 2, 2025
Hey there Ckeith, we appreciate you taking time out of your day to share your feedback on your Samsung Galaxy S24 Ultra. We are happy tohear how much you love your phone, and are finding it such a great value for your needs. We do recommend protective cases on all devices to help you with the feel and comfort in your hand as well as protect from any accidental bumps and drops that can occur. We have provided a link to the Samsung Support Team if you are interested in a repair for the camera lens of your device. They can also assist you in getting the cable you need and using DeX on your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I like the camera. I love taking photos of nature.
on June 30, 2025
Posted by: Jmoore
[This review was collected as part of a promotion.] This phone and all of the features it offers help me keep my busy schedule. Galaxy AI helps me stay organized. I can be taking pictures, video chatting and sharing information. This is my office, secretary, library and get where I need to be in one great package. I would be lost without it.
I use my Samsung S24 Ultra more than all my other devices.
Gemini and I have become best friends. It is great to be able to ask about something and get so much info.
I use my Samsung S24 Ultra more than all my other devices.
Gemini and I have become best friends. It is great to be able to ask about something and get so much info.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product make my work and life easy
on June 30, 2025
Posted by: Mustoo
[This review was collected as part of a promotion.] I use my phone usually for work which and the best thing GalaxyAI helps me with schedule and work. The phone and Galaxy AI the best ever
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth Working Phone
on June 30, 2025
Posted by: Lunalover
[This review was collected as part of a promotion.] I'm glad I chose the S24 Ultra. This thing had a super powerful camera and smooth operating system. Galaxy AI has lots of features that are handy and easy to use. I love this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great camera and AI features.
on June 30, 2025
Posted by: Alexsisay1
[This review was collected as part of a promotion.] The device boasts a stunning display that brings every image to life. The camera is truly exceptional, capturing vivid photos with remarkable detail. Galaxy AI features seamlessly enhance the user experience, especially through the AI edit options. Overall, this phone is a fantastic piece of technology and offers a lot.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing All Around
on June 30, 2025
Posted by: Schmups
[This review was collected as part of a promotion.] I use this device for everything, from music and videos, to notes and emails for work. Galaxy AI really helps when it comes to bringing ideas to life. Great camera as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just what I need.
on June 30, 2025
Posted by: Judasca
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra represents the pinnacle of Samsung’s smartphone engineering, combining premium hardware, advanced AI features, and productivity tools into a single device. As the spiritual successor to the Galaxy Note series, the S24 Ultra integrates the S Pen and a suite of professional-grade features, making it one of the most capable smartphones available in 2024.
Design and Build Quality
The Galaxy S24 Ultra introduces a refined design with a titanium frame, replacing the aluminum used in previous models. This change enhances durability while maintaining a premium aesthetic. The device features a flat 6.8-inch display, a departure from the curved edges of its predecessors, which improves usability with the S Pen and reduces accidental touches. The back panel is protected by Gorilla Glass Armor, offering increased resistance to scratches and drops. Despite the use of titanium, the phone remains relatively heavy at 232 grams, but the weight distribution is well-balanced.
The Galaxy S24 Ultra introduces a refined design with a titanium frame, replacing the aluminum used in previous models. This change enhances durability while maintaining a premium aesthetic. The device features a flat 6.8-inch display, a departure from the curved edges of its predecessors, which improves usability with the S Pen and reduces accidental touches. The back panel is protected by Gorilla Glass Armor, offering increased resistance to scratches and drops. Despite the use of titanium, the phone remains relatively heavy at 232 grams, but the weight distribution is well-balanced.
Display
Samsung continues to lead in display technology, and the S24 Ultra is no exception. The 6.8-inch Dynamic AMOLED 2X panel offers a resolution of 1440 x 3120 pixels, a 120Hz adaptive refresh rate, and a peak brightness of 2600 nits. The result is a vibrant, sharp, and fluid viewing experience, whether browsing, gaming, or watching HDR content. The flat design also enhances stylus precision, making it ideal for note-taking and creative tasks.
Samsung continues to lead in display technology, and the S24 Ultra is no exception. The 6.8-inch Dynamic AMOLED 2X panel offers a resolution of 1440 x 3120 pixels, a 120Hz adaptive refresh rate, and a peak brightness of 2600 nits. The result is a vibrant, sharp, and fluid viewing experience, whether browsing, gaming, or watching HDR content. The flat design also enhances stylus precision, making it ideal for note-taking and creative tasks.
Performance
Under the hood, the Galaxy
Under the hood, the Galaxy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 30, 2025
Posted by: BNW123
[This review was collected as part of a promotion.] I am very happy with this phone! I would definitely recommend it!
Value
5
Written by a customer while visiting Samsung US