Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
This camera is the best of the best
on June 28, 2025
Posted by: Samsungsortoflove
[This review was collected as part of a promotion.] Great all around phone. Still getting use to the AI but I must say the more its ysed the more it gets easier. Learning as you go for myself and the ai
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Lock Screen
on June 28, 2025
Posted by: Wailer73
[This review was collected as part of a promotion.] I love everything about this device except that the screen lock screen doesn't work for me. It keeps dialing numbers from my pocket even with password protection which should have kept the screen locked.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy phones are the best!
on June 28, 2025
Posted by: ladyashy
[This review was collected as part of a promotion.] I have been using Samsung Galaxies since the S6. I only ever upgrade with a new Galaxy. They have really stepped up with the camera features which is a huge plus for me. I get a stylus now when I purchase the ultra models and they always come in at least one color that's perfect for the girly girly girls out there. The memory space is phenomenal and the data speed is almost always lightning fast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
With a refined design,tons of power the S24 rocks
on June 28, 2025
Posted by: HottPeach
[This review was collected as part of a promotion.] With a refined design, massive amount of power, built in stylus, helpful and useful Galaxy AI features (that are actually just that) I've used it for simple things and even when mood was blue to get upbeat, and let's not forget a promise of 7 years of updates. The Ultra S24 is one of the best to get for the long run and if and I say if there was ever a issue Samsung always there to repair. One thing I wish was the rounded edges and lifted screen is something I miss from the previous versions I've had and tested but i do understand the concept especially with the built in stylus. I love the fact its bigger than most but not weighted down like others. The corning gorilla armor is a tough lil booger takes alot mess up this display (thank God I haven't). The fingerprint reader is good but wish sensor was more on the power button or one of the back cameras being on front display your constantly pressing down on that one spot, I would think would wear on it more. I've played Genshin Impact which posed no problems which was awesome. And since I'm a huge picture pro (lol) the cameras are great. Using the AI to remove or resize items using the gallery app is great but sometimes generating backgrounds can be hit or miss. And the 24 ultra can slow down recording using AI. Now about the AI you have Chat Assist, Circle to Search, Live Translate, Note Assist, and Generative Edits. Across the board I do love my phone. Thanx 4 listening.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great water resistant feature
on June 28, 2025
Posted by: Core2TheBone
[This review was collected as part of a promotion.] This product has a great water resistant feature (even in heavy rain).. just try not to go deep sea diving with it .. lol.. hehehehe!
The battery life has been depleting fast ever since UI7/Android 15 update tho! That's unacceptable!
The battery life has been depleting fast ever since UI7/Android 15 update tho! That's unacceptable!
What we want are:
Longer Battery Life.
Completely Waterproof.
Rugged phones (better protection against drops & scratches).
Less pricey devices (we welcome deeply discounted bundles).
Better Battery Life on the Air Buds too & We would Like Wired Earphones back As An Option (too many things to charge up is Costing us in Electricity!).
Longer Battery Life.
Completely Waterproof.
Rugged phones (better protection against drops & scratches).
Less pricey devices (we welcome deeply discounted bundles).
Better Battery Life on the Air Buds too & We would Like Wired Earphones back As An Option (too many things to charge up is Costing us in Electricity!).
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Powerful phone, but not perfect
on June 28, 2025
Posted by: DonWm62
[This review was collected as part of a promotion.] I bought the Galaxy S24 ultra with 1TB. It's a powerful phone, fast response, good cameras, beautiful screen and body.
I use it for my small business and it is my office in the field. It does everything well with the proper software.
S-pen is still very useful. I've had a stylus with almost every phone from the early Palm phones. If you don't have it you miss it.
I've used the AI functions in the photo app, Samsung Note and other apps. It is useful in crazy ways. From rewriting my notes to erasing the photo bomb in an otherwise favorite picture.
Bixby is also very helpful. Call her up and you can change screen display time, turn Bluetooth on and off as well as Wi-Fi, open an app. The possibilities are endless.
I use it for my small business and it is my office in the field. It does everything well with the proper software.
S-pen is still very useful. I've had a stylus with almost every phone from the early Palm phones. If you don't have it you miss it.
I've used the AI functions in the photo app, Samsung Note and other apps. It is useful in crazy ways. From rewriting my notes to erasing the photo bomb in an otherwise favorite picture.
Bixby is also very helpful. Call her up and you can change screen display time, turn Bluetooth on and off as well as Wi-Fi, open an app. The possibilities are endless.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Simplifying my life.
on June 28, 2025
Posted by: Born2win
[This review was collected as part of a promotion.] Since I've allowed AI to integrate into my life and work with me to pursue goals I have only day dreamed about my life has meaning. It's amazing what the Samsung team has developed and what it means to everyday people who want more out of the devices that allow us to connect, run businesses, see loved ones from overseas and simply set an alarm to wake us up in time for work. Samsung has been my continuous resource for self improvement. Camera quality is crystal clear and AI enhancement simply bring my family to me in such clarity.
Thank you
Patrick
Thank you
Patrick
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on June 28, 2025
Posted by: Bracer
[This review was collected as part of a promotion.] Phone is fast, lots of storage, AI features are great. It's probably the best phone I've owned, galaxy AI
Value
5
Written by a customer while visiting Samsung US