Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
Quick, Lightweight, Affordable
on June 27, 2025
Posted by: LKSpeed
[This review was collected as part of a promotion.] The phone is very light. Speed and responsiveness are acceptable, especially for the price. Screen size is a plus & the color hues are spot on. Galaxy AI being built-in, makes everything so much more accessible; rounded device, would happily recommend or repurchase.
Value
4
Response from Samsung USBy R&R Team, June 27, 2025
Hi there LKSpeed, thank you for your feedback on your Samsung Galaxy S24 Ultra. We couldn't be happier to hear that you are pleased with your device and the ways it can be used to streamline processes in your daily life. We have provided a link to the Samsung Support Team to offer assistance if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone So Far
on June 27, 2025
Posted by: Kizudo
[This review was collected as part of a promotion.] I use this phone on a daily basis for mobile games, work, life, and just honestly everything. I've had the older model but this one was a DEFINITE upgrade. I've kept the 24 instead of upgrading because I enjoy being able to use my stylus pen as a little camera clicker from a distance, subtle but useful. There's a bunch of storage to the point I don't even know how to max it out like I used to do on all of my other phones. Being able to also track all of my health between my phone and watch has helped me tremendously set goals and lose weight for once. In terms of Galaxy AI, it's not entirely bad. It makes screenshots, translations, and copying text honestly quite a bit easier (mostly translations because gods forbid I can't retain Duolingo teaching me the wrong version of Spanish). I would definitely recommend this phone for anyone wanting to be able to multitask through their daily ventures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Reliable device
on June 27, 2025
Posted by: TheNoteUser
[This review was collected as part of a promotion.] Galaxy AI is one of the reason I am excited to get this phone. But bottom line is this Galaxy note series is the reason I am buying S24 Ultra. The screen is big and still fit in my pants. I still can use the SPen. The hardware and software combination is seamless. No glitch for now.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 27, 2025
Posted by: Aminos5477
[This review was collected as part of a promotion.] Great phone with the necessary hardware that delivers an outstanding performance and necessary protection for the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the quality and durability of my device.
on June 27, 2025
Posted by: BIGGRYF
[This review was collected as part of a promotion.] Galaxy AI has really helped whenever it comes to looking for things, like weather, places etc.. I love my phone size and how smoothly it operates. It stays cool for the most part and responds quickly. Also I love picture quality top tier, even in low light. I can't wait to upgrade to what else the S Series has to offer🫶🏿🫶🏿🫶🏿.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great camera, light phone
on June 27, 2025
Posted by: MeliBabe
[This review was collected as part of a promotion.] AI is so helpful with school and work. I absolutely love the camera.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Product has some awesome features
on June 27, 2025
Posted by: Speedy
[This review was collected as part of a promotion.] The features are great. Camera is great. The battery life is good. Stylus is great along with the Ai feature.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has wonderful features and resolution
on June 27, 2025
Posted by: Cream922
[This review was collected as part of a promotion.] I love my samsung galaxy S24 ultra that's a great picture resolution. Great talk time. The battery life is wonderful. I love the pen feature.
Some of the video quality is excellent
Some of the video quality is excellent
Value
5
Written by a customer while visiting Samsung US