Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
A Game-Changer for International Workers
on June 26, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] As an international worker in the USA, I've struggled with writing emails and chats in a way that's clear and professional. But Samsung's AI feature has been a lifesaver! The writing style and grammar check is incredibly helpful.
The feature is super easy to use - just type away, and the AI suggests improvements. It's like having a personal editor at your fingertips. I've noticed a huge difference in the quality of my communication, and my colleagues have even commented on how clear and concise my messages are now.
The AI's understanding of nuances in language is impressive. It catches subtle errors and suggests alternative phrases that sound more natural. I've learned a lot from using it, and my writing has improved significantly.
What I love most is that it's saved me from embarrassing mistakes and miscommunications. Now, I feel confident when chatting with my team or clients. The feature has boosted my productivity and reduced stress.
Highly recommend Samsung's AI writing assistant to anyone who wants to improve their communication skills. It's a must-have tool for international workers like me!
Will definitely keep using it and exploring more of its features. Thanks, Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on June 26, 2025
Posted by: AkkiBakki
[This review was collected as part of a promotion.] Good fast phone. Reliable screen.. falls off the sofa quite often but does not break. Responsive operating system. Fast. No complaints. Galaxy AI is cool features for photo editing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great, but every year the same we need more innova
on June 26, 2025
Posted by: Skyrock
[This review was collected as part of a promotion.] Nice phone, I am using every day for work and games just every year no innovations all the same like s 21 from s25, we need new technologies.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Rocks!
on June 26, 2025
Posted by: Ty2025
[This review was collected as part of a promotion.] I use my Samsung S24 Ultra for so many things daily. The Galaxy AI capabilities are pneunomal . It has a S pen, large screen, talk to text, amazing sound, just to many options to list! You can't go wrong with a new and improved Samsung. I tried out the "Competition " for 2 days and came right back home. Happy to be team SAMSUNG!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Update changes
on June 26, 2025
Posted by: S24ultraGA
[This review was collected as part of a promotion.] The new updates change previous settings that you set making it hard to use. Will not let you go back to your previous settings you made.
Value
4
Response from Samsung USBy R&R Team, June 27, 2025
Hello there S24ultraGA, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We know that updates to the software can take adjustment time, and cause frustration as you realign the settings of your device to your preferences. We have provided a link to the full device manual to help you with the updated software. We have also provided a link to the Samsung Support Team if you experience anything out of the ordinary or would like one on one assistance with your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Old school Galaxy owner to new Galaxy
on June 27, 2025
Posted by: VivasLA
[This review was collected as part of a promotion.] I came from a Galaxy Note 4 device. At the time it was ground breaking and loved its versatility. Now after so many years I'm finally back to the Galaxy family with the S24 Ultra. Its such a jack of all trades device. I'm a technology lover and had to experience Samsung Dex and Samsung Notes with the S-Pen. No other device on the market has these features all in one form, including devices from Samsung. I'm quite happy with my purchase and look forward to feature software updates to enhance it further.
Thank you Samsung Team!
Sincerely,
-Me
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has been absolutely flawless . I was ab
on June 27, 2025
Posted by: Alliebee
[This review was collected as part of a promotion.] So the extremely advanced AI on the Galaxy S ultra series. It's perfect for me because I study organizational industrial psychology and ai.Goes along with that. All of my professors use Samsung everything strictly because of the AI. We have to be on top of it in the field. And samsung is ahead of the game, always. Everyone in the field is really astonished by how samsung is able to keep up and keep surprising everyone with its a I capabilities.
Thank you Samsung Sultra awesome flagship AI KInGs!
Thank you Samsung Sultra awesome flagship AI KInGs!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent device
on June 27, 2025
Posted by: Sole23
[This review was collected as part of a promotion.] I love all Samsung's products except the buds.
They are very reliable and productive. i wish they could hold more memory. I love the samsung twenty four ultra.Because it reminds me of the note that I really do love.
They are very reliable and productive. i wish they could hold more memory. I love the samsung twenty four ultra.Because it reminds me of the note that I really do love.
Value
5
Written by a customer while visiting Samsung US