Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
I love this phone
on June 25, 2025
Posted by: AshleyF
[This review was collected as part of a promotion.] This phone has alot of great features, I have nothing bad to say about it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a long lasting battery.
on June 25, 2025
Posted by: 1br0ck
[This review was collected as part of a promotion.] I am always streaming and this battery lasts forever
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra is always the way to go
on June 25, 2025
Posted by: Mojo2245
[This review was collected as part of a promotion.] My Galaxy S24 Ultra has truly become an indispensable tool in my daily life 📱. I frequently utilize the S Pen to jot down quick notes while I'm on calls, ensuring I capture all the essential details 📝. Its seamless integration allows me to effortlessly switch between tasks, boosting my productivity significantly. Moreover, the phone's powerful search capabilities enable me to swiftly find job opportunities and research prospective employers.
With the vibrant display, I can easily review and edit documents on the go 💼, and the exceptional camera quality lets me document important moments. I can confidently say that this device has revolutionized how I work and stay connected. #GalaxyS24Ultra #Spen #Productivity #MobileWork #Tech
With the vibrant display, I can easily review and edit documents on the go 💼, and the exceptional camera quality lets me document important moments. I can confidently say that this device has revolutionized how I work and stay connected. #GalaxyS24Ultra #Spen #Productivity #MobileWork #Tech
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is the best!
on June 25, 2025
Posted by: Dave10
[This review was collected as part of a promotion.] Ine never had a problem with it. The Samsung AI is great too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 25, 2025
Posted by: Johnah456
[This review was collected as part of a promotion.] Galaxy AI is next Gen technology. Would definitely recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Totally satisfied
on June 25, 2025
Posted by: Ilovebrownie
[This review was collected as part of a promotion.] I write today, to let you know how pleased l am. This phone has helped alot! In my business. I run a small landscaping company. From taking notes to the great camera resolution. Fantastic!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone review
on June 25, 2025
Posted by: Krazyie
[This review was collected as part of a promotion.] Ai is great has a lot of features that will help you
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product but could be better
on June 25, 2025
Posted by: JRS24ULTRA
[This review was collected as part of a promotion.] The Galaxy S24 Ultra shines as a top-tier device that's perfect for both professional use and everyday life. Its standout feature is the instant Galaxy AI functionality, which includes impressive real-time translation capabilities—an absolute game-changer for communication and the AI on the screen display for instance search!!
However, there’s still room for refinement. The rear camera would benefit from higher-quality optical lenses to fully match the Ultra's premium positioning. Additionally, the lack of pinch-to-zoom functionality on the front camera feels like a missed opportunity, especially for content creators and video callers. While the AI translation is fast and convenient, there's potential for it to become even more accurate with future updates.
Overall, the S24 Ultra delivers an excellent experience, but a few targeted improvements could elevate it from great to exceptional.
Value
4
Response from Samsung USBy R&R Team, June 25, 2025
Hey there JRS24Ultra, we appreciate you sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We are so happy to hear that you are so thrilled with the enhanced features and capabilities of your device. We appreciate you sharing the things and updates you would like to see in the future. We have provided a link to the Samsung Support Team to offer assistance any time you have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US