Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Great overall
on June 24, 2025
Posted by: Oskar1969
[This review was collected as part of a promotion.] I use everyday and what I prefer most is the S Pen to write faster and the IA to identify things that I'm looking for. Also the dual camera recording videos !!! Missing a bigger screen that's why I'm looking for the Fold7.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phome
on June 24, 2025
Posted by: Kayb31
[This review was collected as part of a promotion.] Galaxy ai works amazingly the phone is resourceful its cameras are magnificent
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Storage for days!
on June 24, 2025
Posted by: Haulnace
[This review was collected as part of a promotion.] The S24 Ultra 512gb has great storage capacity. I have tons of apps, photos, and videos. The Camera is awesome! I like the nite time picture mode, it's almost as bright as daytime! I really like the fact that I can record videos for hrs. I can only imagine having a 1TB, wow!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I really enjoy using my S24 Ultra. I use it a lot
on June 24, 2025
Posted by: Init01
[This review was collected as part of a promotion.] I generally use AI to schedule appointments, find places, make recommendations, and look for things I don't know what they are or what they do. I just point the camera at it, and it gives me an idea of what I'm seeing. At work, it helps me understand how things work, what potential issues might be, and how to fix them. I really enjoy being able to edit photos and having a call assistant.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing phone with small quirks
on June 24, 2025
Posted by: Sleepymalo88
[This review was collected as part of a promotion.] I have been sith samsung S series type phones since my S3 to Note and now S24 and overall I have been very happy with the performance. Only issues I have had are with the speakers going bad and issues with charging. I usually have to use a wireless charger as the charge port for some reason or another becomes easily damaged but it is what it is. I will continue to buy the Samsung devices as I do like all the other functions the phone has
Value
4
Response from Samsung USBy R&R Team, June 25, 2025
Hi there Sleepymalo88, thank you for your feedback on your Samsung Galaxy S24 Ultra. We are happy to hear that you are overall pleased with the use of your device, and we would love to help you resolve the frustrations you mention experiencing. We have provided links to articles to help you with the charging and speakers you mention. We have also provided a link to the Samsung Support Team if these matters continue with your device. Thank you for being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Performance is very good long time battery
on June 24, 2025
Posted by: Nawaz41
[This review was collected as part of a promotion.] Galaxy AI features is awesome and nobody else mood for working Excel word and it is very helping to make a note overall this phone is incredible performance
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fan of Samsung and the Integration of AI Tops it!
on June 24, 2025
Posted by: Alambhaii
[This review was collected as part of a promotion.] So I am a fan of Samsung mobiles and tabs, but with the S24 series and the introduction of Samsung AI the game is changed completely!. It has made a lot of stuff easier!!
1) Circle to search is an amazing tool for daily scrolling
2) Translation of a page just by long tap on the bar on the bottom and You can search any song too from there like how easy it has become....able to use it one handedly.
3) Haven't perse used the interpreter as of now but have tested it and it works amazingly.
4) Not to mention the Voice app where you can record in different language and let it interpret in English and summarize it amazing!!!
5) The Galaxy AI integration in Notes app am I a medical student and trust me it's one of the major helper for me to summarize long topics to bullet points...it's not like Samsung notes wasn't a good app it has improved a lot with the AI addition
6) The live call interpreter is an amazing add on will surely be helpful for me when I travel Farr
1) Circle to search is an amazing tool for daily scrolling
2) Translation of a page just by long tap on the bar on the bottom and You can search any song too from there like how easy it has become....able to use it one handedly.
3) Haven't perse used the interpreter as of now but have tested it and it works amazingly.
4) Not to mention the Voice app where you can record in different language and let it interpret in English and summarize it amazing!!!
5) The Galaxy AI integration in Notes app am I a medical student and trust me it's one of the major helper for me to summarize long topics to bullet points...it's not like Samsung notes wasn't a good app it has improved a lot with the AI addition
6) The live call interpreter is an amazing add on will surely be helpful for me when I travel Farr
Overall The Galaxy AI is a huge step up it surely has upgraded the user friendiality!
And I don't have anything to mention about the phone itself 24Ultra it is still one of the best phones outhere.
Peace.
And I don't have anything to mention about the phone itself 24Ultra it is still one of the best phones outhere.
Peace.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I often use this phone for my daily use.
on June 24, 2025
Posted by: Shawn75
[This review was collected as part of a promotion.] Galaxy AI has been extremely useful whenever I am wanting to edit my text messages to set the tone appropriately.
Value
5
Written by a customer while visiting Samsung US