Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.Â
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Work phone beast mode 💪🔥
on June 23, 2025
Posted by:Â SuperDad
[This review was collected as part of a promotion.] The Samsung S24 Ultra has proven to be an exceptional device for professional use. Its dual-screen functionality is particularly noteworthy, enabling seamless multitasking across multiple applications without performance degradation. This capability, combined with extensive system customization options, allows for the creation of a highly efficient and productive work environment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone with so many great features!!
on June 23, 2025
Posted by:Â Enrique421
[This review was collected as part of a promotion.] I absolutely love this phone so much! There are so many features with this phone that help me out with lots of tasks throughout the week. Gemini AI is actually extremely helpful. I've never been super big on AI, but Gemini helps me figure out stuff in such a short amount of time or can at least lead me down the right path without having to deal with the hassle of clicking through so many different links all the time to finally get an answer to a question I may have. Other than that, the revisions it can give you through texting, emails and messages in general to find a more professional approach to something is very helpful when you can't think of the words to say something right away. Calling family is very nice as well. I'm Mexican-American and I've fallen off alot on my Spanish so when I am talking with family on the phone who only speak Spanish, having the live translator is so helpful for me and them as well so we can actually have conversations with one another! Photo editing with AI is so helpful as well when I'm trying to get the perfect picture or take something out that doesn't belong in the type of picture I am trying to capture. There are so many more helpful features with this phone and I can't list them all, but at the end of the day, this is an amazing phone and I would highly recommend it to anyone!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my samsung galaxy s24 ultra
on June 23, 2025
Posted by:Â 1227migo
[This review was collected as part of a promotion.] megusta mucho mi samsung galaxy s24 ultra trabaja muy bien y todo funciona excelente
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone on the market
on June 23, 2025
Posted by:Â Evanslexus
[This review was collected as part of a promotion.] This is my sixth Samsung phone with the most recent 4 being versions of the Note and Ultra. Each time the phones get better and better. The features and cameras alone are worth every penny. Not to mention its a stunning phone. Now paired with Galaxy AI, this phone is unstoppable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone looks elegant
on June 23, 2025
Posted by:Â Martian064
[This review was collected as part of a promotion.] My samsung device hasnt failed on me so far ive dropped it from high places with out a case nd its still good between being sble to run a company, smash on warzon or cod its ecelent for gaming then the fsct u can use ur stylo for alot of things u wouldnt think is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Rough start but going strong...
on June 24, 2025
Posted by:Â CMC411
[This review was collected as part of a promotion.] Ok, so this is one of the best phones I've ever had but also was one of the most frustrating starts. I switched back to Android from iOS and chose the S24 Ultra. Unfortunately, I had nothing but trouble for several months. The phone kept deleting and blocking contacts for no apparent reason. It would even delete text threads no matter what messenger I used. Other times it would just not show or even notify me of texts as they weren't showing up. I wondered if it was some kind of virus because Samsung replaced it under warranty and I had everything transferred to the new phone, and it happened again, worse than before. Samsung offered another replacement and somehow I got one of them to work right. Since then, it's mostly been a breeze. I love the options vs iOS and the updates have had some great features. Android sucks with sending high quality pictures still and RCS messaging is hit or miss but other features seem way more advanced. The photo editing options are so cool for a phone. I have noticed lately it has been "glitchy" and that may coincide with the latest update, which added several new features, including the ability to record calls and transcript them. I'm hoping that if it is connected to the update that Samsung will get a patch of some kind out soon but otherwise I'm pretty satisfied.
Lol, and then they go and release the S25 not too long after and I wish I'd have waited. Oh well...
PS: Samsung, I'd add a picture for this review, but I used the phone for it...
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Blazing fast, amazing camera, and stunning display
on June 24, 2025
Posted by:Â PRINCE
[This review was collected as part of a promotion.] The Galaxy AI helps me get things done faster—whether summarizing lecture notes or editing text with ease. As a student, I use the S Pen daily for note-taking and organizing my study materials into databases. Samsung DeX has been a game-changer; I connect it to university monitors to multitask like I’m on a PC—super convenient. This is a premium device with a head-turner design—people always ask, “Is that the 100× zoom phone?” The display is gorgeous, and watching content feels easy on the eyes, even during long study breaks. The speakers are incredible too—I love listening to music on it. Truly an all-in-one powerhouse.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Phone breaks very easily. Have had several issues.
on June 24, 2025
Posted by:Â Mandy143tj
[This review was collected as part of a promotion.] I use my phone to make a normal amount of calls and texts daily sometimes I play games such as candy crush or Hay Day. It takes wonderful pictures and videos.
Value
4
Written by a customer while visiting Samsung US