Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
I love my new phone
on June 23, 2025
Posted by: Candylove
[This review was collected as part of a promotion.] I haven't used AI yet but I will try it very soon.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on June 23, 2025
Posted by: Uzimark08
[This review was collected as part of a promotion.] Love this phone I use it for everything! Great quality, pictures and videos are awesome. Love the AI feature very helpful especially when looking for something without context.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device!
on June 23, 2025
Posted by: Tammy106
[This review was collected as part of a promotion.] I just love the Galaxy S24 I have. It is an amazing phone.
The Galaxy AI makes this device perfect for anyone on the go. I run 2 businesses with my phone and all the apps available to me. Perfect for EVERYTHING!
The Galaxy AI makes this device perfect for anyone on the go. I run 2 businesses with my phone and all the apps available to me. Perfect for EVERYTHING!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Galaxy phone
on June 23, 2025
Posted by: Wonderful
[This review was collected as part of a promotion.] I use my phone for both personal and for work! I love the ease of the applications. Transferring from the old phone to the new phone could of gone a little better. Passwords and not all my info transferred over on the first try. But eventually I got everything set up and love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone Let Down by Heavy Software
on June 23, 2025
Posted by: cbsamsung
[This review was collected as part of a promotion.] The hardware of this phone is pretty solid. Coming from the S23 Ultra, I thought I'd miss the 10x telephoto, but I definitely like having a high-res 5x instead in 90% of my photo and video situations.
The battery life WAS good (more on that later) the display is great, and the pen is occasionally useful. Everything just works...
...Except OneUI. On the one hand it has truly incredible customization. Being able to change the entire UI color with Good Lock, adding more functionality to the gestures, having the seconds on the clock ONLY on swipe down, the ability to do custom icons on the native launcher, hide apps, having the wallpaper AOD, the new Galaxy AI object eraser and slow-mo features, etc are all wonderful. And often times the system itself is very smooth with nice animations. But OneUI is easily the least consistent UI I've ever seen when it comes to consistency in transparency, shading, and sizing. Here's one example: Next time you get a notification, swipe down into the notification panel when it's still popped up on your screen. You'll notice it's a different transparency than the other notifications unless you have it changed in Good Lock. Then go to the lock screen and you'll notice those notifications are a darker gray than the others. It's so annoying to see these little glitches and inconsistencies. They don't exist on other phones. That is my biggest gripe with Samsung. And the fact that OneUI 7 battery life is atrocious.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S24 Ultra, the ultimate phone for everything!
on June 23, 2025
Posted by: Figster7
[This review was collected as part of a promotion.] S24 Ultra is best phone I have ever own. From its top tier camera and editing features. Now with Ai and assistant is on top notch. The old bixby would struggle understanding with what I said but now it understands me clearly. The size, resolution, and quality, of the screen qnd visuals is top tier. Its better than most of 4k monitors and TVs I seen. The pen is great addition, make writing notes easy and precise. The battery last me all day, and it charges back very quickly when I do run low. Also a content creator who streams and records blogs it runs every app with ease and smoothly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Muy buena elección
on June 23, 2025
Posted by: Enjamio
[This review was collected as part of a promotion.] Muy útil para mi trabajo, la inteligencia artificial es muy importante en parte de mi trabajo, con ella llamo cliente y sobre todo satisface muchas dudas personales y profecionales, decidi por este dispositivo por su gran pantalla y lápiz, tomo bastante notas de mis trabajos y luego las puedo ver un mi computadora como un aditamento mas
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 24ultra phone
on June 23, 2025
Posted by: Miko0719
[This review was collected as part of a promotion.] I love the pen that comes with it. Having arthritis it is great for me texting. It takes beautiful pictures. Its easy to navigate.
I've had no issues with the phone itself.
I've had it about 2/3 years and its held up really well.
I may upgrade to the S25 Ultra with the pen.
Over all, this is an amazing phone.
I've had no issues with the phone itself.
I've had it about 2/3 years and its held up really well.
I may upgrade to the S25 Ultra with the pen.
Over all, this is an amazing phone.
Value
5
Written by a customer while visiting Samsung US