Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
3
Screen bounces and flicks
on June 22, 2025
Posted by: Vampis
[This review was collected as part of a promotion.] I replace my S23 because the screen flicks and jumps and this one does the same some times for no reason.
Value
3
Response from Samsung USBy R&R Team, June 23, 2025
Hi there Vampis, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We understand how important an uninterrupted usage of your device is to you every day. We have provided a link to the Samsung Support Team. They can work with you one on one to ascertain where this matter may be stemming from and work towards a resolution with you. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love the features of the sPen.
on June 23, 2025
Posted by: VVanderpool
[This review was collected as part of a promotion.] I love the spens with bluetooth. Expensive to replace but I didnt want to go to the s25 ultra because the pen doesn't have all the functions that the other versions have. I like the color options available for the s22 ultra and s23 ultra better than the s24 ultra or s25 ultra.
But I really love all the new AI (galaxy AI) things they keep coming out with in the updates....
But I really love all the new AI (galaxy AI) things they keep coming out with in the updates....
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Game Changer
on June 23, 2025
Posted by: MrsMayheMonda
[This review was collected as part of a promotion.] This phone has truly been a life changing experience. I went from being a bit skeptical about AI, to 100% riding that train. The convenience of text editing, photo generation, and searching for everything and anything with a couple of taps has saved me so many hours over the last several months.
And the customization is really a treat as well, so many different options and the Samsung platform is forever sleek and modern, visually appealing, and the dolby atmos speakers are the cherry on top. I dont even know what I was doing with my life before I got the S24 Ultra
And the customization is really a treat as well, so many different options and the Samsung platform is forever sleek and modern, visually appealing, and the dolby atmos speakers are the cherry on top. I dont even know what I was doing with my life before I got the S24 Ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on June 23, 2025
Posted by: Mrtomcc2
[This review was collected as part of a promotion.] I previously had the 22s Ultra and was happy about the quality and performance, however I wanted to upgrade considering a spot on my phone cracked. Thinking it was going to be the same thing just a newer model I was more than surprised by the changes in the 24s ultra!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Clear picrure
on June 23, 2025
Posted by: Chrisanne73
[This review was collected as part of a promotion.] I play a lot of games on this phone and it works very well it has a nice clear picture nice size and I love the pen. I have extra pens that I ordered just in case.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 Ultra is insane!
on June 23, 2025
Posted by: SquidsTakeOnIt
[This review was collected as part of a promotion.] The Galaxy S24 Ultra has become a staple for me as far as useful tech goes. I get so much done on it, including work, school work, and even gaming. My work is mobile so I have to do things on the go. The built in S pen helps so much with finer details. Especially when I'm getting projects done for school. The phone hasn't slowed down a bit, the image quality is great, the built in system is so adaptive. I love the gaming experience too. The quality is excellent, the game center helps a lot with its game curated settings. Ever since Galaxy AI was added to the software, it has helped so much with tasks like notes, messages, and even emails. The Galaxy series by far has got a loyal customer and user here. Highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features.
on June 23, 2025
Posted by: erinc268
[This review was collected as part of a promotion.] I have had my phone for a year now and I love it. The galaxy AI is awesome. Gemini is a great AI. The AI also helps me study for my college courses.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Size of phone
on June 23, 2025
Posted by: Firefight89
[This review was collected as part of a promotion.] A bit hard to hold one handed and take pictures. But other than that it's fine
Value
5
Written by a customer while visiting Samsung US