Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
This device has no comparison.
on June 22, 2025
Posted by: USERsanz02
[This review was collected as part of a promotion.] I'm very happy with my Samsung device, it's the best phone I've ever had. Its interface, operating system, ease of customization is unparalleled. I'm surprised by the Galaxy AI, it's super useful and realistic, one of the reasons why I wouldn't trade my phone for anyone else. I'm really happy with my device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on June 22, 2025
Posted by: Yummi750
[This review was collected as part of a promotion.] GALAXY AI makes the device so easy to use. It is fast and reliable. It's such a seemless experience. I had previously Samsung 10ulta and Samsung s23Ultra. I switched to Google pixel pro 8 and absolutely hated it. My watch and tablet didn't work good all together. Simple things like calander became difficult. I had to go back to Samsung. I missed using everyday features like modes, calander and reminders, devices synced. I wasn't sure about the switch after not enjoying the 23u after being forced due to no service from servers on my Samsung s10 I didn't think the Samsung 23u was feature wise an upgrade really. However, the 24U is an upgrade, the feel/size and screen/picture clarity was well worth it. Super happy!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great screen and camera
on June 22, 2025
Posted by: Sheriefkamek
[This review was collected as part of a promotion.] The Galaxy S24 Ultra is Samsung’s most advanced flagship to date, offering a premium titanium design, exceptional performance, and an industry-leading display. Powered by the Snapdragon 8 Gen 3, it handles multitasking, gaming, and AI-driven features with ease.
Its 6.8" AMOLED screen delivers stunning clarity, brightness, and color accuracy—even in direct sunlight—thanks to new Gorilla Glass Armor with anti-reflective properties. The quad-camera system is one of the best available, with a 200MP main sensor, 5x periscope zoom, and excellent low-light capabilities. Samsung’s ProVisual Engine and AI enhancements further boost photo and video quality.
With 7 years of software support, a built-in S Pen, and top-tier battery life, the S24 Ultra stands out as a future-proof, powerhouse smartphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone has great features
on June 22, 2025
Posted by: Happy2Sleep
[This review was collected as part of a promotion.] Galaxy AI feature is great and helping me in my daily routine
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Solid, reliable device
on June 22, 2025
Posted by: Katydid
[This review was collected as part of a promotion.] Call quality is always crystal clear. I like how I can control my other Samsung devices with the phone. The Galaxy AI feature is really neat - I've used the translator service many times and it has proved useful!
The only thing I don't like is on occasion, when on both wifi and mobil data, the phone effectively disconnects. I think it is for to the switching. Turning off the wifi resolved this, but it annoying.
The only thing I don't like is on occasion, when on both wifi and mobil data, the phone effectively disconnects. I think it is for to the switching. Turning off the wifi resolved this, but it annoying.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
State of the art.
on June 22, 2025
Posted by: GDBaldwin
[This review was collected as part of a promotion.] I use this phone for business daily and it never let me down. The AI features making getting answers or completing tasks efficient and accurate.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on June 22, 2025
Posted by: LovelyLulu
[This review was collected as part of a promotion.] I have the Samsung Galaxy S24 Ultra, and honestly, it’s a beast of a phone. The titanium frame makes it feel premium but surprisingly lighter than the S23 Ultra. The flatter screen edges are a small but great touch—especially for writing or drawing.
The display is absolutely top-tier. It’s a 6.8" AMOLED, super bright (like blindingly bright in sunlight), and the new Gorilla Glass Armor actually helps with glare and smudges. I’d give the screen a 10/10 without hesitation.
Performance-wise, it flies. The Snapdragon 8 Gen 3 (finally global this time!) handles everything I throw at it—apps, games, multitasking, no problem. The AI features like Circle to Search and Live Translate are more than just gimmicks too—they’re genuinely useful.
Camera-wise, it’s strong but not perfect. The 200MP main sensor is sharp, but they swapped out the 10x zoom for a 5x, which feels like a step down in some situations. Still, everyday shots look fantastic, and night mode is solid.
My Rating:
Design: 9/10
Display: 10/10
Performance: 10/10
Camera: 8.5/10
Overall: 9.2/10
Would I recommend it? Definitely—especially if you’re into productivity, photography, or just want one of the best Android phones out there right now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 22, 2025
Posted by: omof88
[This review was collected as part of a promotion.] My experience with my S24 ULTRA overall great , fast , reliable long lasting battery , beside grat camera
Value
5
Written by a customer while visiting Samsung US