Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Great phone with no regrets.
on June 21, 2025
Posted by: KLSam4273
[This review was collected as part of a promotion.] I am thrilled with my s24 ultra. Got it at a great price when s25's were coming out.
I was a little disappointed with the wait for the Galaxy Ai features and One UI update. But it was worth the wait. Most of the Galaxy Ai tools a nice updates or changes to apps. Ai features for photo touch up are my favorite.
As always I love my Samsung phone.
I was a little disappointed with the wait for the Galaxy Ai features and One UI update. But it was worth the wait. Most of the Galaxy Ai tools a nice updates or changes to apps. Ai features for photo touch up are my favorite.
As always I love my Samsung phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and with good Galaxy AI features
on June 21, 2025
Posted by: GalaxyGiggler
[This review was collected as part of a promotion.] As someone who juggles a million hats—business, school, family my phone has to be more than just smart. It has to be intuitive. The Samsung S24 Ultra delivers on that and then some.
The standout? Its AI-powered features. From real-time translation during voice calls to AI photo editing that makes every shot look intentional, it feels like the phone actually anticipates what I need. The Galaxy AI helps me craft messages, schedule my day, and even brainstorm content all in the palm of my hand.
The camera is next-level, the battery life keeps up with my chaos, and the design? Sleek, elegant, and just as bold as I aim to be.
If you’re looking for a device that keeps pace with a dynamic, purpose driven lifestyle, this might just be your digital soulmate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone overall
on June 21, 2025
Posted by: CriminallyCheap
[This review was collected as part of a promotion.] The phone works well enough, sometimes I wonder if I need such features like Galaxy AI. I'm not sure I utilize these features properly.
I enjoy using my phone for watching movies and streams, YouTube which is made easy with the large screen.
I use my phone for work calls and diagnostic purposes while working.
I use my phone for work calls and diagnostic purposes while working.
Rarely do I use the S pen. For what ever reason it doesn't seem to work nearly as well as the one included in my previous Note 9. Sometimes I get issues with it even sensing I'm pressing the screen. I have no screen protector on my phone for that reason.
All in all I give it 4/5 stars. With a hardy case this phone is massive and I struggle to put it in my pocket. There is also room to improve, on what I'm not sure. I'm not sure Im even qualified to use this thing!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great experience using the S24 Ultra
on June 21, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] This phone has a great display and the Clipset is fast enough where I don't have to wait on loading data! The Galaxy AI helps me identify things and suggest edits on documents.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It was finally enough to make me give up the S10
on June 21, 2025
Posted by: Redfro4
[This review was collected as part of a promotion.] The galaxy Ai on the S24 ultra is really cool. The camera and battery life are stellar too. I love the large screen and loud speakers. The phone is a keeper.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The AI features are awesome
on June 21, 2025
Posted by: Smarttech25
[This review was collected as part of a promotion.] I’ve been using my Samsung device daily, and the Galaxy AI features have genuinely elevated my experience. Whether it’s summarizing content, translating in real-time, or organizing my photos intelligently, Galaxy AI has made tasks quicker and more intuitive. I often stream content, work remotely, and manage daily routines all from this device and the AI seamlessly adapts to my needs. It’s like having a smart assistant always ready to help. Highly recommend for productivity and entertainment alike!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love my phone
on June 21, 2025
Posted by: SeaGypsie
[This review was collected as part of a promotion.] I am a long time Samsung Galaxy owner going back to the S5. I use my phone for so many things.
I find myself often asking my Galaxy AI to help me find information that I need to do my job as well as for me to do the things in mu every day life.
The AI makea my life much easier since i can view my entire day at a glance.
Also the AI helps me not to book things at the same time i am already scheduled to do something else.
Thank you Samsung for making such a beneficial phone.
The AI even helps me to get the best possible pics.
I find myself often asking my Galaxy AI to help me find information that I need to do my job as well as for me to do the things in mu every day life.
The AI makea my life much easier since i can view my entire day at a glance.
Also the AI helps me not to book things at the same time i am already scheduled to do something else.
Thank you Samsung for making such a beneficial phone.
The AI even helps me to get the best possible pics.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My galaxy24 ultra
on June 21, 2025
Posted by: Lupus17lupue
[This review was collected as part of a promotion.] I have been a galaxy customer since the galaxy 6. The 24 has amazing photographic abilities and the AI performance of amazing. I'm not a fan of Bing browser so I stick to Google. Also the voice and hand commands make my life so much easier.
Value
5
Written by a customer while visiting Samsung US