Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Love it and I am thinking about getting a S24
on June 18, 2025
Posted by: Jens24
[This review was collected as part of a promotion.] I loveve the features on this phone the AI features are great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S24 U - Good Vision Impairment Compatibilit
on June 18, 2025
Posted by: RAHaus
[This review was collected as part of a promotion.] The Galaxy S25 U interfaces well w other apos/programs that address vision impairment. My phone has nearly replaced my tablet for daily life and work tasks. Other phones I've had do not maintain the *scale* I have my settings to for vision impairment. S24 U, in most instances, auto-corrects and app to reflect my settings. This means I don't have to go back and forth altering my settings to run an app.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 18, 2025
Posted by: Britt1502
[This review was collected as part of a promotion.] honestly one of the best phones I’ve had. The display is super bright and clear even in full sun, and the battery easily lasts through long work shifts. The camera is amazing—especially in low light—and the new 5x zoom is great for both work and horse events.
The S Pen has been surprisingly useful for jotting quick notes on the go, and some of the Galaxy AI features like Live Translate actually came in handy.
It is a big phone and not the lightest, but it’s tough and holds up well. Overall, I’d definitely recommend it if you want a phone that works hard and can keep up with a busy, hands-on lifestyle.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I am so happy with this phone and the quality
on June 18, 2025
Posted by: Denmark
[This review was collected as part of a promotion.] Galaxy ai is my favorite this has got to be the best phone I just order the 25 ultra and I can't wait to get it and explore new features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone.
on June 18, 2025
Posted by: BigTex
[This review was collected as part of a promotion.] The S phones are awesome and faster than the I phones. Would love to get new one every year but as a disabled veteran funds are limited. At least try one before you deny one
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 18, 2025
Posted by: Lauchalaloca
[This review was collected as part of a promotion.] Excellent overall and very user friendly. The camera is excellent and the features are great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on June 18, 2025
Posted by: Meech32
[This review was collected as part of a promotion.] Galaxy AI presents a valuable resource, and its capabilities are highly appreciated.The features offered by Galaxy AI are proving to be incredibly useful across various applications. The innovative approach to problem-solving demonstrates a significant advancement in user experience. The efficiency and ease of use are particularly commendable aspects of this technology. It's evident that considerable effort has been invested in creating such a powerful tool. Overall, the impact of Galaxy AI is highly valued within the current technological landscape.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Features are inconsistent. Are great when working
on June 18, 2025
Posted by: Android3life
[This review was collected as part of a promotion.] Can be slow at times. Gemini forgets who she is and what she can do and just stops doing anything and I can't figure out why. My speech to text went away and I cant figure out how to add back. I'm a fast typer and I can't set keyboard up so that it's not hitting period each time I hit space
Value
4
Response from Samsung USBy R&R Team, June 19, 2025
Hey there Android3life, we appreciate you sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We know how frustrating it is when your device is not operating as intended or expected. For the speed of your device our first recommendation would be to adjust the refresh rate in your settings app. You can do this under display and adjusting the motion smoothness from standard to adaptive. We have also provided a link to an article to help you maximize the speed if you continue to have this experience. We have also shared a link to the Samsung Support Team to offer assistance with the inconsistent or additional frustrations you mention. We appreciate you being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
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How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
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Written by a customer while visiting Samsung US