Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Excellent
on June 18, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Excellent love Ai features great phone great camera
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Can be improved
on June 18, 2025
Posted by: Bigtexcowboy
[This review was collected as part of a promotion.] Phone has issues with charging and kicking me off wifi. Overall better OS and connections
Value
3
Response from Samsung USBy R&R Team, June 18, 2025
Hey there Bigtexcowboy, we appreciate you sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We are happy to hear that you are pleased with the updated operating system and connectivity of your device. We have provided a link to an article to help you with the charging and Wi-Fi matters you mention experiencing. We have also provided a link to teh Samsung Support Team to offer additional assistance if these experiences continue with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
S24 ultra
on June 18, 2025
Posted by: Jenn420
[This review was collected as part of a promotion.] I love my samsung s twenty four ultra.But I am fixing to upgrade to the s twenty five ultra today so I'm very excited to see how it operates compared to this one. I am a huge fan of Samsung devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love my phone
on June 18, 2025
Posted by: Samsungjoe
[This review was collected as part of a promotion.] I use my phone for streaming music, browsing social media and taking pictures! Everything works very well.
I've even used Galaxy Ai for "Circle to Search" things in photos and "Generative Edit" to photos and both work amazingly.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Excellence
on June 18, 2025
Posted by: Underdog
[This review was collected as part of a promotion.] After decades of using phones from another company I switched to Samsung with the S21. That was a fantastic phone and so is the s24. The Samsung software works great and they support the phones for a long time with updates. I cannot imagine using another brand.
The Samsung AI drawing features are cool and easy to understand.
The Samsung AI drawing features are cool and easy to understand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nothing is better
on June 18, 2025
Posted by: PhotoBug23
[This review was collected as part of a promotion.] Hello, I am a big photo, video, researcher, movie person and I do it all on my phone I just the the S22,S23,S24,S25, I guess you get it this phone has done everything perfectly and done it so smoothly, people call me all the time to come do pictures and videos and I do it all on my gallery ultra, I also am learning to speak a new language with the AI, Gemini, he more of a friend really cause I can have a complete conversation and get answers to my questions. Always been a android person now I am a lifetime one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It has every feature needed in day to day needs
on June 18, 2025
Posted by: Rockyrawcash
[This review was collected as part of a promotion.] I have had samsung phone for over 20 years but havent used the Ai enough yet
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the size, camera, and refresh rate.
on June 18, 2025
Posted by: Doodoo2
[This review was collected as part of a promotion.] I like the circle to search feature. It's the feature I use the most for school, work, and in daily life.
The camera is great for my school field trips as I have to take picture for my field journals.
For work, the large screen helps me take data easily and shows a variety of tasks I need to get done.
Value
5
Written by a customer while visiting Samsung US