Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
This phone is incredibly convenient with its user.
on June 17, 2025
Posted by: Violetgooding
[This review was collected as part of a promotion.] Galaxy AI is consistently impressive with how it edits, not only my photos and videos, but messages and even work emails!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone does everything you need and more.
on June 17, 2025
Posted by: John0267
[This review was collected as part of a promotion.] I use my phone daily and it's such a joy to use. It's a very reliable device with a beautiful display, amazing camera quality and great batter life. I also love the super fast charge feature, which is very clutch to have, especially if you're on the go and can't spare too much time to wait for a full charge. Overall, this phone does everything I want and more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 Ultra Review
on June 17, 2025
Posted by: DresLuvsDa24U
[This review was collected as part of a promotion.] As someone who’s been a loyal Samsung user for years, I didn’t think the S24 Ultra could impress me this much – but it’s absolutely blown me away! From the sleek design to the powerhouse performance, this phone has truly raised the bar.
Design & Display:
First off, the display is jaw-dropping. The 6.8-inch Dynamic AMOLED screen is stunning, with vibrant colors, sharp details, and an incredibly smooth 120Hz refresh rate. Watching movies and playing games is a pure delight. The edge-to-edge design feels premium, and the phone fits comfortably in my hand despite its large size.
First off, the display is jaw-dropping. The 6.8-inch Dynamic AMOLED screen is stunning, with vibrant colors, sharp details, and an incredibly smooth 120Hz refresh rate. Watching movies and playing games is a pure delight. The edge-to-edge design feels premium, and the phone fits comfortably in my hand despite its large size.
Performance:
The S24 Ultra is lightning-fast, powered by the latest Snapdragon 8 Gen 3 chip. I’ve never experienced any lag, whether I’m multitasking, gaming, or streaming. Apps open instantaneously, and switching between them is a breeze. It’s truly a beast when it comes to performance!
The S24 Ultra is lightning-fast, powered by the latest Snapdragon 8 Gen 3 chip. I’ve never experienced any lag, whether I’m multitasking, gaming, or streaming. Apps open instantaneously, and switching between them is a breeze. It’s truly a beast when it comes to performance!
Camera:
The camera system is another highlight. The 200MP main sensor is phenomenal, capturing crisp, detailed photos even in low light. The zoom capabilities are out of this world – I can get close-up shots from a distance without losing detail. The 12MP ultrawide and 10MP telephoto lenses give you endless creative possibilities. Every photo looks
The camera system is another highlight. The 200MP main sensor is phenomenal, capturing crisp, detailed photos even in low light. The zoom capabilities are out of this world – I can get close-up shots from a distance without losing detail. The 12MP ultrawide and 10MP telephoto lenses give you endless creative possibilities. Every photo looks
The Samsung Galaxy AI has completely transformed my smartphone experience, making it feel more intuitive, personalized, and efficient than ever before. If you’ve ever wondered what the future of mobile technology looks like, it’s right here.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has fantastic features, camera and help
on June 17, 2025
Posted by: AngerManagement
[This review was collected as part of a promotion.] I mostley use my S24 Ultra for streaming and pictures along with connecting to my PC making it possible to do PC stuff and messaging on Whatsapp and Samsung Messages all at the same time and having two screens on my PC, messages are done on the 2nd monitor while I do my PC on the main monitor. I also pipe music from my phone to my PC.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great before system upgrade after not so much
on June 17, 2025
Posted by: Jpool23
[This review was collected as part of a promotion.] Lost access to so many apps, I just stopped using them or bothering to look for a comparabl alternative. It also would have been nice to receive a suggestion of some sort to advise doing a full backup before OS upgrade was set to force installation. There was no effort to make clear that this upgrade was going to be almost completely different than the typical update
Value
4
Response from Samsung USBy R&R Team, June 18, 2025
Hi Jpool23, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We understand that software updates that come with significant changes to the user interface can come with a bit of a learning curve that may cause frustration. We have provided a link to the Samsung Support Team if you want assistance with any features or things you are missing. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Phone easy to navigate, clear photos, great update
on June 17, 2025
Posted by: Jaybyrd
[This review was collected as part of a promotion.] Galaxy AI is easy to navigate.
I use to pay bills, scroll multiple social media
I love the dual screen feature
Picture quality is amazing and videos have great clarity.
I play one game in particular, Lilly's Garden and it always keeps me up to date with the new versions.
All apps stay updated
I use to pay bills, scroll multiple social media
I love the dual screen feature
Picture quality is amazing and videos have great clarity.
I play one game in particular, Lilly's Garden and it always keeps me up to date with the new versions.
All apps stay updated
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Features, Great Phone
on June 17, 2025
Posted by: GalaxyNerd97
[This review was collected as part of a promotion.] The samsung s24 ultra has really good picture quality. It has every feature that I need from a phone and it really has a premium feel to it. I have been using Samsung phones since the first galaxy came out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My S24 Ultra
on June 17, 2025
Posted by: Andre5559
[This review was collected as part of a promotion.] My S24 Ultra is awesome. I almost don't use my laptop anymore.
Value
5
Written by a customer while visiting Samsung US