Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Great features, battery, great performance
on June 16, 2025
Posted by: PJSMan
[This review was collected as part of a promotion.] The Galaxy AI feature makes searching easy. All around great features, like the AI translate feature that will translate your calls and when talking face to face with someone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone i ever had
on June 16, 2025
Posted by: Mrbaggs
[This review was collected as part of a promotion.] Great phone the new galaxy Ai is so help with day to day tasks picture quality is above the bar Great phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
the best phone I've ever had
on June 16, 2025
Posted by: SOYMASTERGT
[This review was collected as part of a promotion.] Most of the time I use my phone for daily use, sometimes I also watch movies and play games.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the best!
on June 16, 2025
Posted by: Repizo94
[This review was collected as part of a promotion.] Easy to use being a dad of 2 special needs Children super easy for them to both navigate.
All the endless possibilities you can do.
The picture quality is out of this world
Galaxy Ai is fun and easy to use.
All the endless possibilities you can do.
The picture quality is out of this world
Galaxy Ai is fun and easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Not as good as the 21
on June 17, 2025
Posted by: Cjwilliams42721
[This review was collected as part of a promotion.] This new phone offers some exciting advancements in technology. The design is sleek and modern, offering a comfortable grip. Many users have praised the vibrant display and improved processing speeds. It's understandable to appreciate certain features of a previous device. Exploring the camera settings and features may reveal some hidden potential.
Value
4
Response from Samsung USBy R&R Team, June 17, 2025
Hi there Cjwilliams472721, thank you for your feedback on your Samsung Galaxy S24 Ultra. We are so happy to hear how pleased you are with the features and capabilities of your phone. We have provided links to the full device manual and the Samsung Support Team to help you discover additional features that may offer similar functionality to previous devices, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
it is a good phone
on June 17, 2025
Posted by: bigdwn4475
[This review was collected as part of a promotion.] great using AI. Great all around phone. I use the phone anywhere in North America.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 Ultra > S25 Ultra
on June 17, 2025
Posted by: BWacho
[This review was collected as part of a promotion.] The aesthetic design of the 24 Ultra surpasses that of the 25 Ultra. Bluetooth S Pen functionality is a key driver of my usage.
This device demonstrates robust performance and excellent battery life, even after eighteen months of use.
I consider the S24 Ultra to be an exceptional device, excelling in display quality, camera capabilities, and overall performance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product works great
on June 17, 2025
Posted by: Lovemoon
[This review was collected as part of a promotion.] Samsung IA is useful to create pictures.
Photos with the phone are also great
Photos with the phone are also great
Value
5
Written by a customer while visiting Samsung US