Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
The best Phone I have ever owned
on June 5, 2025
Posted by: BlueEyes3
[This review was collected as part of a promotion.] I use this phone to do everything work, streaming videos, gaming, you name it, I use it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is absolutely amazing!
on June 5, 2025
Posted by: LAReyInMiami
[This review was collected as part of a promotion.] I use this phone for everything for finance for business for fun for gaming and streaming there's nothing this phone cannot do. The pictures are flawless. And the Galaxy AI is incredible.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
24 ultra best phone ever, love the camera and batt
on June 5, 2025
Posted by: Maddmatt
[This review was collected as part of a promotion.] I love my samsung 24 ultra, sometimes I loose connection but I think that maybe more of a service issue than equipment.
Value
3
Response from Samsung USBy R&R Team, June 6, 2025
Hi there Maddmatt, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We are happy to hear that you are overall pleased with the featuresand usage of your device. We have provided a link to a troubleshooting guide to assist you with the connection to your carrier at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on June 5, 2025
Posted by: Scorpgirl79
[This review was collected as part of a promotion.] I am obsessed with how awesome this phone is. My last nite was a 9 so this definitely is an upgrade. The phone glides without glitches or lags and its faster than me at times! The Galaxy AI feature makes this phone an all in one smart device too. The photos are so clear and detailed and I enjoy the editing and sticker making options as well. I have had this since December 2024 and I am still finding new features weekly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is awesome!
on June 6, 2025
Posted by: Nooby1
[This review was collected as part of a promotion.] This product is a big step from previous Samsung devices and comes with new innovations like, "GalaxyAI", which opens up a plethora of resources. Like summarizing a web page, finding products online, translating speech, helping fine a tone in texting, and so much more! The feature I use the most is using photo assist feature which allows me to remove people or objects from photos and create more in a photo. I have used this product since early launch and find ut to be a massive upgrade to my previous phone. It has an amazing camera and enough computing process to do anything I require! I would definitely recommend this to someone I know!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Device I've ever had
on June 6, 2025
Posted by: Shoelovingmom3
[This review was collected as part of a promotion.] I enjoy my S24, the new ai Gemini is very useful. My kids use it more than I do. They use if to organize and school work and to keep up with their chores. I will be upgrading asap. I can't wait to get my hands on the S25
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S pen gesture and air action
on June 6, 2025
Posted by: Planetros
[This review was collected as part of a promotion.] Galaxy device with best s pen features, like no other phones. Looks premium, feels premium, and is premium quality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone eve!
on June 6, 2025
Posted by: Yetsss
[This review was collected as part of a promotion.] I have been using this phone since its release, and I am completely satisfied with its ample storage, RAM, camera, and durability. Everything is perfect.
Value
5
Written by a customer while visiting Samsung US