Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Overall excellent from battery to graphics.
on June 4, 2025
Posted by: G68speed
[This review was collected as part of a promotion.] Galaxy AI is very intuitive.Everything works seamlessly and on command.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really good phone overall
on June 4, 2025
Posted by: YungPeace
[This review was collected as part of a promotion.] Really good camera.. very fast.. lot of widgets. Pen is amazing. Ai picture editing is awesome.. and even great for the games like delta force cod etc
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
AI ready? Still finding its footing.
on June 4, 2025
Posted by: dumbotterpig
[This review was collected as part of a promotion.] This phone seemed TOO good to be true and turns out it is. What attracted me most to the S24 ultra undoubtedly was not just the new Galaxy AI features but the added enhancement of the SPen to make using those features a breeze. However my first 6 months with it has proven that a lot of these AI features we blown outta proportion and/or very clunky and beta. Also a lotta these features are google features and honestly google sucks. Samsung has the footing to start operating independently of google but don't take the opportunities to... shame... I should've waited a month and gotten the S25 Ultra. That's on me. Overall good, not great. Also the battery takes FOREVER and a day to charge to 1% even on superfast charging.
Most annoying about this phone is the fact that one cannot bypass the stupid moisture warning alert yet still... SAMSUNG PLEASE READ AND TAKE NOTE... MAKE THAT TERRIBLE FEATURE BYPASSABLE. 9/10 my phone's not wet to the point of short-circuit via fast charge... literally a drop of sweat or something goes in or near the cport.
Most annoying about this phone is the fact that one cannot bypass the stupid moisture warning alert yet still... SAMSUNG PLEASE READ AND TAKE NOTE... MAKE THAT TERRIBLE FEATURE BYPASSABLE. 9/10 my phone's not wet to the point of short-circuit via fast charge... literally a drop of sweat or something goes in or near the cport.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Phone capabilities
on June 4, 2025
Posted by: PATDIAN
[This review was collected as part of a promotion.] I love the way the phone handles apps and videos, screen resolution is amazing. Also game mode is great and on par with handheld consoles. The AI features are also great and super easy to work with.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S24 ultra durability
on June 4, 2025
Posted by: Galaxy24Ultra
[This review was collected as part of a promotion.] Galaxy AI I don't understand why we feel the need to make our phones with a glass back cover as I have a otter pro on my ultra abs even still there's a Crack in the back cover. Can we do better??? Other than that i live everything about the phone screen quality, display is on point, battery life is better than most.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product offers so much!
on June 4, 2025
Posted by: 907kee
[This review was collected as part of a promotion.] Galaxy ai really helps you understand how to use your phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best display
on June 4, 2025
Posted by: AngelotheGreat
[This review was collected as part of a promotion.] The galaxy s24 ultra has one of the best displays available next to the s25 ultra. It's perfect for watching movies but even better is amazing for my small business. The stylus pen makes signing receipts a breeze. The camera is amazing for taking great pictures especially when I'm in nature super realistic colors. The fast charging is always a plus helps me keep my phone on a healthy percentage all day long. I wouldn't trade my galaxy s24 ultra for nothing unless it was a s25 ultra lol.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent features continues to work well
on June 4, 2025
Posted by: 99448365
[This review was collected as part of a promotion.] Use my galaxy for work. Always saving files. Using it as a computer all day every day.
Value
5
Written by a customer while visiting Samsung US