Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Galaxy ALL the WAY!... ¡Galaxia TODO el CAMINO!
on June 2, 2025
Posted by: RainbowMomma
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is highly the best for its impressive camera system, exceptional battery life, and powerful performance, making it one of the best smartphones I've ever had. I love the AI feature it is very helpful!
El Samsung Galaxy S24 Ultra es el mejor por su impresionante sistema de cámara, su excepcional duración de la batería y su potente rendimiento, lo que lo convierte en uno de los mejores smartphones que he tenido. Me encanta la función de IA, ¡es muy útil!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the s24 ultra ai
on June 2, 2025
Posted by: Lovemy24ultra671
[This review was collected as part of a promotion.] I love the new AI app is very useful And
Makes things easier to use i have nothing bad to say about the new AI its only gonna get better as time gose by
Makes things easier to use i have nothing bad to say about the new AI its only gonna get better as time gose by
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 ULTRA Phone
on June 2, 2025
Posted by: Mystiqueamour
[This review was collected as part of a promotion.] The display is stunning—super bright, vibrant, and easy to see even in direct sunlight. The camera is incredibly powerful, especially the 200MP main lens and the zoom features, which make everyday shots look professional. Performance is smooth no matter what I’m doing, whether it’s gaming, editing photos, or multitasking between apps. The new Galaxy AI features like Circle to Search and Live Translate actually make things easier and more intuitive, especially when I’m traveling or working. Battery life easily lasts a full day, and fast charging is a real lifesaver. It’s definitely a big phone and not the easiest for one-handed use, but the solid titanium build feels premium and durable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My 6th galaxy phone and still lovin it!
on June 2, 2025
Posted by: Vickir57
[This review was collected as part of a promotion.] I've loved every galaxy phone I've had and the S24 Ultra doesn't disappoint
The new features are great but the galaxy ai is the best addition I'm finding new things about how it helps pretty much every day
Battery life is still great and I've had it over a year
When the time comes it will only be another galaxy for me!
Well done Samsung
The new features are great but the galaxy ai is the best addition I'm finding new things about how it helps pretty much every day
Battery life is still great and I've had it over a year
When the time comes it will only be another galaxy for me!
Well done Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
THE SIZE AND THE SHAPE IS PERFECT COMPARE TO S25
on June 2, 2025
Posted by: Aamer91
[This review was collected as part of a promotion.] The phone loooks flawless elegant and stylish i hope you guys make it better in future for s26 way to go samsung !!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phones features!
on June 2, 2025
Posted by: Kabukie27
[This review was collected as part of a promotion.] My Samsung has been able to take crisp photos and videos while attending concerts!
The Galaxy AI has come in clutch to help my search for items. I love being able to just touch a picture and it pulls up relevant information.
There are many other features that I love as well but there are just too many to list! It helps keep me organized and makes it easy for me to scan documents and save them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product has okay features.
on June 2, 2025
Posted by: DameDaxxx
[This review was collected as part of a promotion.] I’ve been using the Galaxy S24 Ultra for a few months now, and it’s more than just “okay” — it’s my daily powerhouse. As someone who juggles content creation, gaming, schoolwork, and photography, this phone keeps up with everything I throw at it. Galaxy AI is a game-changer. I use it to summarize school notes, rewrite documents, and even brainstorm captions for my music posts — it feels like having a personal assistant in my pocket.
Streaming is super smooth with that gorgeous 120Hz AMOLED display and powerful speakers. Whether I’m gaming late night or watching live Twitch streams, the performance is buttery with zero lag. I also stream gameplay clips straight from my S24 Ultra and edit them using the built-in video tools, which saves me time and stress.
Camera-wise, the 200MP sensor is wild. I snap pro-level shots of my son and my surroundings without needing extra gear. Nightography mode actually delivers, and the zoom is next level for concerts or nature shots.
The battery easily lasts all day — even with heavy usage — and the performance stays cool under pressure. Galaxy AI + One UI make the experience feel smarter and more personal. Honestly, the S24 Ultra isn’t just a phone — it’s my creative, educational, and entertainment hub in one.
Value
3
Response from Samsung USBy R&R Team, June 5, 2025
Hey DameDaxxx, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We are thrilled to hear that you are finding this device to be a true powerhouse for such a range of daily tasks including your gaming, school work, and creating amazing content to express your creativity. We have provided a link to the Samsung Support Team for your convenience to offer one on one assistance if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
My Honest Review of my S24U
on June 2, 2025
Posted by: SammyLover10
[This review was collected as part of a promotion.] Alright, here’s my take from actually using the Galaxy S24 Ultra:
I’ve been using this phone for a few weeks now, and honestly—it’s the best phone I’ve had so far. The screen is just insane. Super bright, sharp, and smooth. I didn’t think I’d care about 120Hz, but once you see how smooth scrolling is, you can’t unsee it. It’s big, yeah, but it feels premium and surprisingly not too heavy.
The camera? Nuts. I took a zoom shot of a building sign across the street and it was clear. Night shots look way better now too—less grainy, more natural. And the battery’s been holding up like a champ. I can use it all day—social media, YouTube, texts, even light gaming—and still have juice left at night.
Now the Galaxy AI stuff? At first, I thought it was just gimmicky, but it’s actually useful. I used Circle to Search to find a pair of sneakers I saw in a video—worked like a charm. The live call translation came in clutch when talking to someone who spoke Spanish. And the note summaries in Samsung Notes? Lifesaver during meetings. It just makes things a little easier without being overwhelming.
So yeah, it’s expensive, but it feels like you’re getting your money’s worth. It’s one of those phones that makes you feel like you’ve got something next-level in your pocket.
Value
3
Response from Samsung USBy R&R Team, June 5, 2025
Hi there Sammylover10, thank you for sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We couldn't be happier to hear that you are so pleased with the usage of your device, and finding so many ways that it can help you streamline a range of daily tasks. We have provided a link to the Samsung Support Team to offer additional assistance any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US