Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
The phone over all is amazing
on June 2, 2025
Posted by: Boymom2024
[This review was collected as part of a promotion.] The only flaw i see that the galaxy AI is have is that I can't yell "hey Google play Spotify across the room to find my phone" or ask a question while I'm trying to dress my squirming toddler makes me miss Google assist
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the AI
on June 2, 2025
Posted by: Oilgossip199
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is the kind of phone that feels like it’s from the future. With a sleek titanium design, a stunning display, and powerful AI features, it’s clear Samsung is pushing boundaries this year.
Design & Display
The S24 Ultra keeps the boxy, premium design but upgrades the frame to titanium, making it lighter and sturdier. The 6.8-inch QHD+ AMOLED display is bright, smooth (120Hz), and incredibly sharp—perfect for media, gaming, and everyday use.
Performance
Powered by the Snapdragon 8 Gen 3 for Galaxy, this phone is blazing fast. Whether multitasking, gaming, or editing photos, the S24 Ultra doesn’t stutter. The 12GB RAM and up to 1TB storage options ensure you won’t feel limited.
Camera
Samsung’s quad-camera setup remains one of the best in the industry. The 200MP main sensor captures phenomenal detail, and the 5x optical zoom (replacing the previous 10x) is still very usable thanks to AI-enhanced zoom. Night mode and video stabilization have also improved noticeably.
Galaxy AI
New AI features are a major selling point. Real-time translation during calls, AI-generated photo editing, and intelligent summarization tools (like Note Assist) all work surprisingly well. It’s clear Samsung is betting big on
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great quality
on June 2, 2025
Posted by: Love4you
[This review was collected as part of a promotion.] Galaxy AI is perfect, i use this phone for games, entertainment and learning. I love this product. It's easy to use for anything, it has great quality/durability. I love the new Gemini AI with the latest version. This phone product has so many options on how a person likes to use the product. Hearing impaired, visual impaired overall performance is great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The durability and reliability is amazing.
on June 2, 2025
Posted by: BeardedFatherof4
[This review was collected as part of a promotion.] I traded in my Galaxy S9+ for the newly released Galaxy S24 Ultra and haven't regretted it in the slightest. Galaxy AI paired with Bixby and all the S PEN features flow together seamlessly. I use my S24 ULTRA for everything, gaming, streaming, graphic art, and research.
I'm able to edit standard photos into amazing pieces of art, remove unwanted items or people seamlessly from special moments, and upload/ download quickly and easily.
The only issue I ran into was the charging port going out, but thanks to the insurance I have on the device, I was able to get a replacement in less than 24hrs.
If you're looking for a device that is not just a phone, but can be plugged in to your TV or computer monitor and turn into a full size tablet or computer Samsung DEX is outstanding. I can stream movies on my standard (not smart) TV, use the phone as a touch pad to run any apps on the TV, and still use my device for texting, use Snapchat, and/or use a Bluetooth keyboard to type up documents. Or switch to the TV for documents and reading on a larger screen while running other apps like Spotify or YouTube on the phone.
Oh, And let's not forget the camera quality. 100x zoom on a clear night and you can take photos of the moon that will take your breath away. (I'd suggest using a tripod for the clearest results simply because at that distance, just your heartbeat can blur the photo just slightly, taking away from the perfect picture).
I'm able to edit standard photos into amazing pieces of art, remove unwanted items or people seamlessly from special moments, and upload/ download quickly and easily.
The only issue I ran into was the charging port going out, but thanks to the insurance I have on the device, I was able to get a replacement in less than 24hrs.
If you're looking for a device that is not just a phone, but can be plugged in to your TV or computer monitor and turn into a full size tablet or computer Samsung DEX is outstanding. I can stream movies on my standard (not smart) TV, use the phone as a touch pad to run any apps on the TV, and still use my device for texting, use Snapchat, and/or use a Bluetooth keyboard to type up documents. Or switch to the TV for documents and reading on a larger screen while running other apps like Spotify or YouTube on the phone.
Oh, And let's not forget the camera quality. 100x zoom on a clear night and you can take photos of the moon that will take your breath away. (I'd suggest using a tripod for the clearest results simply because at that distance, just your heartbeat can blur the photo just slightly, taking away from the perfect picture).
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone best quality out their.
on June 2, 2025
Posted by: SexyJay
[This review was collected as part of a promotion.] Galaxy ai makes the biggest difference on this phone as it was already on a new league as due to camera screen and audio quality compared to the fruity competitor
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 2, 2025
Posted by: SamsungMike
[This review was collected as part of a promotion.] Somehow these phones keep getting better with each release. The Samsung Galaxy S24 Ultra is the kind of phone that feels effortless to use, yet undeniably powerful. It handles everything with precision—whether you’re capturing stunning photos, gaming for hours, or juggling multiple apps. The design is sleek and refined, striking a perfect balance between premium aesthetics and practicality.
One of its best qualities is how seamlessly it fits into everyday life. The screen is smooth and responsive, making interactions feel natural. The camera system consistently delivers crisp, detailed shots, even in difficult lighting conditions. And the battery lasts long enough that you don’t have to constantly worry about charging.
Beyond the hardware, it’s built to last, with extended software support ensuring longevity. Galaxy AI features help streamline tasks, adding convenience without feeling gimmicky. It’s a device that evolves with you, staying sharp and relevant no matter how fast technology moves. Simply put, it’s a phone that **just works**, and works well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S24 Ultra holds up with the new genartion.
on June 2, 2025
Posted by: HappyGalaxyFan
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is Samsung’s most advanced smartphone to date, blending cutting-edge hardware with powerful artificial intelligence to redefine what a flagship phone can do. From the moment you pick it up, the device feels premium thanks to its new titanium frame, which adds durability while keeping the phone relatively lightweight. The 6.8-inch QHD+ AMOLED display is a showstopper, delivering vibrant colors, deep blacks, and exceptional brightness, even under harsh sunlight. The 120Hz adaptive refresh rate ensures smooth performance whether you're scrolling, gaming, or watching videos.
Under the hood, the Galaxy S24 Ultra is powered by the custom Snapdragon 8 Gen 3 for Galaxy chip, which offers lightning-fast performance and efficient multitasking. Paired with up to 12GB of RAM and storage options up to 1TB, the phone easily handles demanding apps, games, and workflows without breaking a sweat. Battery life is also impressive, thanks to a 5,000mAh battery that can easily last a full day of intensive use. Fast wired and wireless charging options are available, and Samsung’s AI-enhanced battery management helps extend usage by optimizing background processes.
The camera system on the S24 Ultra is among the best in the smartphone market. It features a 200MP main sensor that captures stunning detail, a 12MP ultra-wide lens for expansive shots, and two telephoto lenses.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone overall
on June 2, 2025
Posted by: Popcorndog8
[This review was collected as part of a promotion.] This phone has come in handy to my overall use of technical. It takes great pictures and can zoom for long distance with clear pictures. Great for filing events such as concerts, live events and more. Galaxy AI has come in handy when searching for products or results thay need an explanation. Overall very happy to have this phone.
Value
5
Written by a customer while visiting Samsung US