Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Samsung Note User
on June 2, 2025
Posted by: Alexdnotsofit
[This review was collected as part of a promotion.] I was hesitant in switching from my Note to the Galaxy, but from the moment I activated it, I Loved It! I had previously switched from note to the Fold and wasnt sold on the platform. Yes the dual screen was awesome but the functionality of the phone wasnt Wowing me. When the Fold messed up i went back to my note and everything was right again. I decided to give the s24 ultra a shot! Man, i was glad i did! From the screen to the camera, huge improvements! The AI is something I didnt onow I needed until now. Very happy with my upgrade. Makes me want to upgrade again just because.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome on all levels it does everything and more
on June 2, 2025
Posted by: iroc4280
[This review was collected as part of a promotion.] Does everything and more that you want in a phone it's great on all levels very fast AI is awesome on it I've never had a better phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Must Have Phone
on June 2, 2025
Posted by: Liwayway24
[This review was collected as part of a promotion.] A must have phone, with all the features especially the Galaxy AI. The camera is really superb. Everything about this phone is really amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultimate Companion
on June 2, 2025
Posted by: Handlebarhorse
[This review was collected as part of a promotion.] My Galaxy S24 Ultra is an extension of me. First of all I love the live communication translate feature. I work with a lot of Hispanic individuals and being able to communicate to them and them to communicate with me is a game changer.
I also like the different ways I can search items or information using Galaxy AI. From circling an item that I am looking for to choosing a line or paragraph that I want more information of is very efficient. I also love the photo editing features that the phone has. From removing objects to removing shadows and reflections.
The S24 Ultra's Al capabilities are
designed to streamline tasks, break
down communication barriers, and
enhance my creative potential, making my smartphone experience more ntuitive and efficient.
I also like the different ways I can search items or information using Galaxy AI. From circling an item that I am looking for to choosing a line or paragraph that I want more information of is very efficient. I also love the photo editing features that the phone has. From removing objects to removing shadows and reflections.
The S24 Ultra's Al capabilities are
designed to streamline tasks, break
down communication barriers, and
enhance my creative potential, making my smartphone experience more ntuitive and efficient.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy s24 Ultra
on June 2, 2025
Posted by: Salasa15
[This review was collected as part of a promotion.] A great device and now with Galaxy AI and even better day to day experience.
On the software side my Galxy S24Ultra is not just a phone but an accessory that helps me navigate throughout my day.
Although the it is almost perfect it is not there yet, I hope that my next device will have an even better experience than my current one.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product so far
on June 2, 2025
Posted by: Arnett2000
[This review was collected as part of a promotion.] 🔥 The Samsung Galaxy S24 Ultra is hands-down the crown jewel of 2024’s smartphones – an absolute beast that’s here to redefine what a phone can do. 🏆
First up, let’s talk about that 6.8-inch QHD+ Dynamic AMOLED 2X display. It’s not just bright and sharp – it’s downright cinematic! And with that silky-smooth 120Hz refresh rate, you’ll be gliding through your apps and feeds like a boss.
Under the hood? Snapdragon 8 Gen 3 processor – this thing is a powerhouse. Whether you’re gaming hard, multitasking like a champ, or testing out those new AI features, it handles it all with zero sweat.
Speaking of AI features – get ready to feel like Tony Stark. The Galaxy AI tools (like Circle to Search and Generative Edit) make your day-to-day a whole lot smoother. And if you’re a photo junkie? Say hello to the 200MP camera sensor (yes, 200!) and crazy 5x optical zoom – this camera setup turns every shot into an Instagram masterpiece, even in low light. 🌟
Oh, and it’s not just a pretty face – the S24 Ultra’s titanium frame and Gorilla Glass Armor mean it’s tough as nails, and the built-in S Pen? Absolute game-changer.
With a 5,000mAh battery that laughs at long days and a promise of 7 years of updates, the S24 Ultra is basically future-proof.
In short? This phone doesn’t just keep up – it leads the charge. 🚀
If you’re on the fence, let me be the first to say: GET IT. It’s not just a phone – it’s a statement.
If you’re on the fence, let me be the first to say: GET IT. It’s not just a phone – it’s a statement.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My best phone ever
on June 2, 2025
Posted by: Shawn2Shah
[This review was collected as part of a promotion.] The Galaxy S24 Ultra stands at the pinnacle of smartphone innovation in 2024. Samsung has refined what was already a powerhouse in the S23 Ultra and delivered a truly premium experience that caters to power users, creatives, and tech enthusiasts alike.
Performance
Equipped with the Snapdragon 8 Gen 3 for Galaxy, the S24 Ultra is incredibly fast and efficient. Whether you're gaming, multitasking, or editing high-res videos, everything runs buttery smooth. The 12GB of RAM ensures there's never any lag, and the One UI 6.1 software is polished, feature-rich, and customizable.
Camera System
The quad-camera setup is exceptional. The 200MP main sensor delivers detailed, vibrant shots, while the improved 5x telephoto lens (replacing the previous 10x) still provides outstanding zoom clarity with better low-light performance. The AI enhancements in photo and video editing are genuinely useful — great for quick social-ready shots.
S Pen Integration
Unique to the Ultra line, the built-in S Pen remains a huge plus for note-takers, artists, and professionals. It’s responsive and packed with smart features, making it more than just a stylus.
Battery Life & Charging
The 5,000mAh battery easily lasts a full day and more, even with heavy use. Samsung has also improved thermal management, so the phone stays cool under pressure. Fast charging and wireless charging work flawlessly.
Performance
Equipped with the Snapdragon 8 Gen 3 for Galaxy, the S24 Ultra is incredibly fast and efficient. Whether you're gaming, multitasking, or editing high-res videos, everything runs buttery smooth. The 12GB of RAM ensures there's never any lag, and the One UI 6.1 software is polished, feature-rich, and customizable.
Camera System
The quad-camera setup is exceptional. The 200MP main sensor delivers detailed, vibrant shots, while the improved 5x telephoto lens (replacing the previous 10x) still provides outstanding zoom clarity with better low-light performance. The AI enhancements in photo and video editing are genuinely useful — great for quick social-ready shots.
S Pen Integration
Unique to the Ultra line, the built-in S Pen remains a huge plus for note-takers, artists, and professionals. It’s responsive and packed with smart features, making it more than just a stylus.
Battery Life & Charging
The 5,000mAh battery easily lasts a full day and more, even with heavy use. Samsung has also improved thermal management, so the phone stays cool under pressure. Fast charging and wireless charging work flawlessly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE this phone!!
on June 2, 2025
Posted by: Thundergod76
[This review was collected as part of a promotion.] I love this phone! I use it for talk and text, streaming services, banking, social media, games, music, android auto and more
Galaxy AI is truly a great help with many tasks.
With the latest upgrade to OneUI 7, it has made the phone even better.
Every part of the OS runs super smooth. Battery life runs for a full day except for the heaviest of use .
I'd definitely recommend the S24 Ultra to anyone.
Galaxy AI is truly a great help with many tasks.
With the latest upgrade to OneUI 7, it has made the phone even better.
Every part of the OS runs super smooth. Battery life runs for a full day except for the heaviest of use .
I'd definitely recommend the S24 Ultra to anyone.
Value
5
Written by a customer while visiting Samsung US