Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(16,809 Reviews)
Open Ratings Snapshot
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
This phone has so many great features
on June 2, 2025
Posted by: MJ2425
[This review was collected as part of a promotion.] I enjoy seeing how the Galaxy AI feature uses what I ask to find detailed resuts that aare easy to use and generate the responses I receive. The Display screen is incredibly clear and the size of the screen is easy to read. I love how sharp the pictures I take with this phone. This device is very powerful and loaded with feature that I no longer need a computer
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung has some of the best phones
on June 2, 2025
Posted by: Lexierexxy
[This review was collected as part of a promotion.] One reason I chose Samsung is its Galaxy AI. It provides an easier way to search online and helps with copying and pasting links. The S24 Ultra is also good for artists who like to doodle on their phones; its camera takes very detailed pictures. Overall, this phone is great for artists or anyone who wants easy searching. Also, the phone's quality is pretty good; the screen doesn't scratch easily, and I've dropped it a few times and it's still fine (of course, I have a case and screen protector). The buttons are easy to push, and the size is okay with a PopSocket for smaller hands.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on June 2, 2025
Posted by: Aarreo
[This review was collected as part of a promotion.] This phone is great for multiple applications, screens, personal customization, etc. At first the product had a great battery capabilities, but after a full year of constant daily use, the barrery life has deteriorated. My samsung fully charged would last a full 24hours, whereas now a full charge lasts me 6 hours before it hits 15% and I need to recharge for the rest of the day.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S24 Ultra
on June 2, 2025
Posted by: Woods252
[This review was collected as part of a promotion.] The Galaxy S24 Ultra is a high-caliber device. I would recommend this phone to anyone seeking a device that delivers outstanding photo and video quality, and boasts an impressive battery life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features.
on June 2, 2025
Posted by: Camoqueen
[This review was collected as part of a promotion.] I use my Samsung phone daily not only for my personal business, our family business, photography. I also have the Galaxy AI assist me daily. I don't think I go a day without it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on June 2, 2025
Posted by: Mriquez84
[This review was collected as part of a promotion.] The galaxy AI is very helpful and gives several options to pick and choose from when looking at things. The streaming and video are excellent while on the go. I give it a 10 out of 10.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the stylist
on June 2, 2025
Posted by: EB35420
[This review was collected as part of a promotion.] I use it for work and personal. I really like the size of the screen
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Incredibly Powerful Phone with Amazing Features
on June 2, 2025
Posted by: DrkyPanda
[This review was collected as part of a promotion.] I’ve been using my Samsung phone for a few weeks now and honestly, it’s been great. Everything runs super smooth — apps open fast, switching between tasks is instant, and it just feels solid all around.
What really blew me away is the camera. The photos are crazy good, even in low light. Galaxy AI helps a lot too — it suggests edits or enhances shots automatically, which is actually useful and not just a gimmick.
I use it for a bit of everything: taking pics when I’m out, watching shows, replying to emails, and it keeps up no problem. Battery life is decent, and the screen is beautiful.
If you're looking for something reliable and powerful with an awesome camera, this one’s definitely worth it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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