Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
I love this phone
on June 2, 2025
Posted by: YankeeFE
[This review was collected as part of a promotion.] This phone does everything I want and need it to. There is nothing that it can't do. I know it has Galaxy AI but I've not gotten into using anything AI yet. Tha battery lasts quite a long time, the screen is sharp, bright, and vivid, with great resolution and fps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on June 2, 2025
Posted by: Disneygirl
[This review was collected as part of a promotion.] The camera quality is great and the picture is crystal clear.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Can't say enough...
on June 2, 2025
Posted by: Malakai69247
[This review was collected as part of a promotion.] The quality of my phone is outstanding from the ease of use to the durability and the use of the galaxy AI on it was easy to implement and understand. That was just the tip of iceberg of the positive things I can say.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra-powerful, epic camera, AI features, S-Pen
on June 2, 2025
Posted by: BCP450
[This review was collected as part of a promotion.] The S24 Ultra is a beast! The titanium build feels incredibly premium and durable, and that anti-reflective display is a game-changer – it's stunning in any light. Performance is buttery smooth for everything, from intense gaming to heavy multitasking.
But the real star is Galaxy AI. "Circle to Search" has become an indispensable tool for quick info on anything I see. "Live Translate" for calls is mind-blowing, genuinely bridging language barriers. And the photo editing AI, especially the generative fill and object manipulation, is surprisingly powerful and intuitive. While some AI features rely on a connection, the on-device capabilities are still impressive. It's truly a phone that enhances your everyday interactions. The S-Pen remains a favorite for productivity and quick notes too. Samsung has really outdone themselves with the S24 Ultra!
But the real star is Galaxy AI. "Circle to Search" has become an indispensable tool for quick info on anything I see. "Live Translate" for calls is mind-blowing, genuinely bridging language barriers. And the photo editing AI, especially the generative fill and object manipulation, is surprisingly powerful and intuitive. While some AI features rely on a connection, the on-device capabilities are still impressive. It's truly a phone that enhances your everyday interactions. The S-Pen remains a favorite for productivity and quick notes too. Samsung has really outdone themselves with the S24 Ultra!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Personal bello
on June 2, 2025
Posted by: Isas24ultra
[This review was collected as part of a promotion.] Este cell llega más de año conmigo me encanta en todo lo que debe tener el cell, lo uso personal , nada de trabajo, es muy esencial su pluma cuando lo necesito de emergencia y me gusta su Internet es muy rapido.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My best investment
on June 2, 2025
Posted by: Coquitopr41
[This review was collected as part of a promotion.] Great in everything works perfectly fine no problem at all even without signal
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible Phone – Just Don’t Buy It for the AI
on June 2, 2025
Posted by: Timpo1985
[This review was collected as part of a promotion.] The Galaxy S24 Ultra is easily a 5-star device on its own merits. The display is stunning, performance is lightning-fast, and the camera continues to amaze me — especially in low light and high zoom situations. I use it for work, entertainment, and photography every day, and it handles everything with ease.
Now let’s talk Galaxy AI — I gave it a fair shot, but it didn’t live up to the hype. Shadow removal is hit-or-miss, often failing to clean up images without creating odd artifacts. The live translation feature? Let’s just say it’s better for laughs than actual communication. I ended up disabling most of the AI features after a week or two.
That said, I’m not docking any stars for Galaxy AI. The phone itself is phenomenal, and I wouldn’t want an undercooked feature to tarnish the overall experience. If Samsung improves the AI later, great — but even without it, this phone is worth every bit of praise.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Has been a good phone great feature, user friendly
on June 2, 2025
Posted by: Rmeraz86
[This review was collected as part of a promotion.] Haven't used the AI feature yet. I use phone mainly for calls and text and social media pictures and video for work and personal use and take amazing picture
Value
5
Written by a customer while visiting Samsung US