Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Love this phone! Love the Galaxy AI
on June 2, 2025
Posted by: CJordan
[This review was collected as part of a promotion.] Love this phone! Love the Galaxy AI! So easy to learn and use! Great camera!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has everything you'll need
on June 2, 2025
Posted by: Hueythegoat
[This review was collected as part of a promotion.] First off, the galaxy AI has been groundbreaking with help and discovery in the search engine. It's extremely helpful when you're trying to get help with something specific and there doesn't seem to be anything else.
The s24 ultra in itself pretty much has no flaws. Anything you could want your phone to do, it can do. It can take beautiful pictures, play mobile games with ease, and even draw with the s-pen. Ever since I've had this phone, I haven't wanted to switch to another.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone. Great features. Camera is amazin.
on June 2, 2025
Posted by: Scoota
[This review was collected as part of a promotion.] I love tge new AI update. It make the phone easy to navigate. I have always been a Samsung phone person every year it just keeps getting better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a amazing phone samsung never misses
on June 2, 2025
Posted by: JoeSamsung10
[This review was collected as part of a promotion.] It has everything a phone should have AI is amazing feature it comes in handy for everything you possibly could think of samsung always add new things every year it never the same feature phone design I have been getting samsung devices since 2018 and never looked back there camara quality is top notch and AI always makes thing easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Very expensive for what it offers.
on June 2, 2025
Posted by: Josuekura
[This review was collected as part of a promotion.] Well, the price feels like it is exaggerated if there are other brands with better performance.
Value
3
Response from Samsung USBy R&R Team, June 3, 2025
Hey Josuekura, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S24 Ultra with us. We know how important your phone is to you and we are always happy to help you our customers make the most of their usage of the device. We have provided a link to the full device manual to help you with the features. We have also shared a link to the Samsung Support Team to help with any features you feel are missing or not operating as expected. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love how fast the phone works and the camer is A+
on June 2, 2025
Posted by: Jayjay48420
[This review was collected as part of a promotion.] Love how the ai helps out with every day things and talks so when ur doing stuff u don't have to read saves so much time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on June 2, 2025
Posted by: Forgivenbygrace
[This review was collected as part of a promotion.] I love my S24. The Galaxy AI Features are awesome, from my everyday planning to work, play, even ordering dinner. Im a planner and my phone makes all of it easier. The battery life is great, the camera is fantastic. I wasn't sure at first about the Galaxy AI, as I wasn't trusting of AI, but now I wonder how we got along without it for so long
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the pen feature.
on June 2, 2025
Posted by: Arg2788
[This review was collected as part of a promotion.] The Galaxy AI is so cool. Listens and act very accurately.
Value
5
Written by a customer while visiting Samsung US