Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Galaxy S24 Ultra Camera, Smarter AI, Built to last
on June 2, 2025
Posted by: 2004NHCIB
[This review was collected as part of a promotion.] After some real time with the Galaxy S24 Ultra, I’m impressed. The camera is a powerhouse—shooting from ultrawide up to 30x zoom is awesome. The new 5x telephoto means 10x zoom is now hybrid, so it’s not as sharp as before, but the 200MP main sensor still pulls in tons of detail. Galaxy AI features are everywhere and actually useful. I use Circle to Search all the time, and the AI photo tools like shadow and reflection eraser work better than I expected. Generative edits and instant AI slow-mo are fun and save time. Durability is a big plus. The new Gorilla Armor glass has held up great—no real scratches after months, even with keys in my bag. The titanium frame feels solid, and the phone handles drops and scrapes better than most flagships I’ve used. Overall, the S24 Ultra is versatile, smart, and seriously tough. If you want a phone that does it all and feels built to last, this is it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best samsung
on June 2, 2025
Posted by: Coverslovers
[This review was collected as part of a promotion.] With the new updates, this phone has become the best I have ever owned. With the new AI features, I have been able to use my phone more reasonably. I can access apps more quickly. It has also helped me with my daily life with the new habit controls. It has really made me a more organized person.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for work or personal use
on June 2, 2025
Posted by: DJB3500
[This review was collected as part of a promotion.] Wife and I both have the phone and love it. Very capable for work or personal use. Wife lives the camera features. I love the ability to stream music and audio books. Screen is good size and easy tonsee.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Quality picture
on June 2, 2025
Posted by: Ladydi
[This review was collected as part of a promotion.] Quality is great, love the size. Great pictures. Easy to maneuver.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has made a lot of devices obsolete
on June 2, 2025
Posted by: Giganerd85
[This review was collected as part of a promotion.] This phone is great! Before it, I was carrying around a laptop, a Tablet and a portable camera but after getting this phone i rarely need them ever if at all. Galaxy AI has made project collaboration, daily organization, and random fun projects super easy to do and share with friends. The camera features are simply amazing and suggestions it makes to help get your pictures right have been super helpful along with the editing programs. I loved drawing as a teen but gradually had less time to do it as an adult, one of the features that really grabbed my attention for the phone was the art pad it has installed, it makes getting down ideas that use to get away from me super easy, just a quick sketch and VOILA! I've recommended this phone to all my friends and even shown them how this device can help with their businesses and projects in future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 Ultra review
on June 2, 2025
Posted by: Tj9134
[This review was collected as part of a promotion.] The s24 ultra is by far the best phone I've owned so far and with the new updates the Galaxy AI features work great I would highly recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I really am enjoying this device
on June 2, 2025
Posted by: islandgirl72
[This review was collected as part of a promotion.] I am really enjoying my Samsung Galaxy S24 ultra that I purchased a few months ago. I use it for taking pictures, videos, using social media, playing games online and accessing other needed apps that help in my daily life. The camera on this phone has many new features that my other phones did not including Galaxy AI which offers alot of different options that are very new and exciting to me. It also has much more available space for storing more photos which was very important to me. I am so glad I made the decision to go back to the Samsung Galaxy as their phones ive had in the past were always the greatest and this one has proved that point.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Features with Galaxy AI
on June 2, 2025
Posted by: BostonBackBay
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is a top smartphone, largely due to Galaxy AI. "Circle to Search" is incredibly intuitive, allowing instant Google searches by circling anything on screen. Photo editing is enhanced with "Generative Edit" for moving/removing objects and AI-powered enhancements. "Live Translate" offers real-time translation for calls and conversations. "Note Assist" summarizes and organizes notes, while "Chat Assist" refines writing style and provides in-chat translation. Beyond its excellent hardware, Galaxy AI's practical and innovative features elevate the S24 Ultra user experience. This is the best smartphone I have ever owned.
Value
5
Written by a customer while visiting Samsung US