Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
This is the best phone ever
on June 2, 2025
Posted by: kevdoge
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is an absolute powerhouse, combining cutting-edge hardware with advanced AI features that make everyday use smooth, fast, and genuinely enjoyable. The display alone is a standout — a massive 6.8-inch QHD+ AMOLED with 120Hz refresh rate that delivers vibrant colors, deep blacks, and crisp details whether I'm watching videos, gaming, or just scrolling. The brightness and outdoor visibility are some of the best on any smartphone, making it super easy to use even in direct sunlight.
Performance-wise, the Snapdragon 8 Gen 3 chip paired with plenty of RAM means everything runs buttery smooth, from multitasking to heavy apps. The battery life easily lasts a full day, and when I do need to charge, the fast-charging gets me back up and running quickly. The camera system is honestly one of my favorite parts — the 200MP main camera captures insane detail, and the zoom capabilities are crazy sharp, even at long distances. Plus, Samsung’s AI features really make a difference with photo editing, text generation, and real-time translation tools that actually come in handy. The build quality feels premium with the titanium frame, and the S Pen adds that extra layer of productivity you don’t really get on any other flagship. Overall, it’s just one of the most complete phones you can buy right now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Wish I had a external memory card slot
on June 2, 2025
Posted by: Nrs123
[This review was collected as part of a promotion.] I use my phone for gaming pictures pretty much a little bit of everything pretty decent phone just wish I had a extra slot for more memory
Value
3
Response from Samsung USBy R&R Team, June 3, 2025
Hi there Nrs123, thank you for sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We are thrilled to hear you are enjoying the usage of your phone for your gaming, picture and video taking, and other daily tasks. We understand wanting to be able to keep all of your important data with you, and we do have cloud based storage options available to expand the capacity of your device. This comes with the added benefit of being able to access your data across all of your devices within your ecosystem. We have provided a link to the Samsung Support Team if you have questions or want assistance with this feature and setup. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung continues to out do themselves
on June 2, 2025
Posted by: DennyS
[This review was collected as part of a promotion.] Samsung continues to out do themselves with every model that is released. The Galaxy AI is super intuitive and customizable to fit the needs/ wants of its users.
The screen and camera resolutions are second to none. I use my phone for my busy restaurant. From using and updating excel spreadsheets, to taking hi-res photos of my food for social media posts. I couldn't be happier with its performance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
has great thcngs to do
on June 2, 2025
Posted by: Djgbrg
[This review was collected as part of a promotion.] i like the s24 ultra for its size and easy to use i do not loke the ai feautures they are to invasive
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy s24 ultra
on June 2, 2025
Posted by: Gmxteria
[This review was collected as part of a promotion.] This is the best phone I've ever had, the sleek look and how fast everything is it fits perfectly in my hand and I have bigger hands the Hotspot is amazing. If you had to question what phone to get next it shouldn't even be a thought this is the best phone truly
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my S24 Ultra!
on June 2, 2025
Posted by: Berlmp
[This review was collected as part of a promotion.] I love this phone! Probably lying will be keeping it for quite a while. The battery life is awesome and the Galaxy AI feature for pictures is life changing. Not to mention the 100x zoom and night mode feature. This phone does everything except my laundry. Five Stars!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on June 2, 2025
Posted by: Hairstylist30
[This review was collected as part of a promotion.] It's very easy to work with and takes fabulous pictures
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product have all I need
on June 2, 2025
Posted by: Katocha
[This review was collected as part of a promotion.] I love Samsung because is easy to navigate through without any complications.
The IA is a plus in the system, help a lot in your everyday assignments .
The IA is a plus in the system, help a lot in your everyday assignments .
Value
5
Written by a customer while visiting Samsung US