Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Great Product
on June 1, 2025
Posted by: Nisame
[This review was collected as part of a promotion.] I love my Samsung Ultra 24. I like that i have a pen to use for signatures or quick notes. I also use Samsung Health. The reminders help to keep me on track with tsking medications.
I haven't used any AI features yet but excited to see how it works.
Overall it is a well rounded device that is diverse and user friendly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best camera on the market
on June 1, 2025
Posted by: EagleEye
[This review was collected as part of a promotion.] If you are looking for AI Gemini is better than chat gpt galaxy Ai
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 1, 2025
Posted by: PhantomPain
[This review was collected as part of a promotion.] The Galaxy S24 Ultra is not just powerful—it’s incredibly smart. With Galaxy AI, you can translate calls in real time, improve your messages with Chat Assist, and search anything instantly using Circle to Search. These are practical features that truly make a difference.
The 200MP camera delivers detailed, vibrant photos, even at night. The 5x optical zoom and Generative Edit (to move or remove objects from photos) give you full creative control without leaving your gallery. Perfect for content creators or casual users who want pro-level results.
Performance is outstanding thanks to the Snapdragon 8 Gen 3 and 12GB of RAM. Everything runs fast and smooth. The 6.8” AMOLED display shines even in sunlight, and the 5000mAh battery easily lasts all day with fast charging.
Its titanium frame feels both durable and premium. Plus, Samsung promises 7 years of updates, making this a smart long-term investment.
In short: fast, intelligent, powerful, and future-ready. The S24 Ultra is more than a phone—it’s a complete tool.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
In my hands
on June 2, 2025
Posted by: Orang3bang
[This review was collected as part of a promotion.] The knowledge of the entire world in my hands; with the help of Galaxy AI. Absolutely love the sleek design, quick response time, and with enough memory to go head to head with any laptop. The perfect accouterment for all my activities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Not bad, but not so great either
on June 2, 2025
Posted by: RytheGuyy
[This review was collected as part of a promotion.] Was really hoping for a better front facing camera, but pretty standard. It doesn't do great when trying to perform multiple tasks at once. The sound quality from the device speaker was underwhelming and indistinct from any other previous brands/models, even though Samsung touted their upgraded audio output on the S24 Ultra would boast a noticeable difference with stereo quality sound quality, that they claimed elevated it beyond the poor industry standard. They lied.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful, easy, fast, huge memory
on June 2, 2025
Posted by: GirlieGirl
[This review was collected as part of a promotion.] Galaxy S24 Ultra is beautiful, feels good in hand, infinite colors on-screen, fast response. Galaxy AI is able to search and report any information in a concise yet expansive manner. The screen is bright enough to use in full sunlight. Very durable, water resistant.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Needs work
on June 2, 2025
Posted by: Galaxy25
[This review was collected as part of a promotion.] I've had smoother running phones. Updates not so fun.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Top notch product
on June 2, 2025
Posted by: Bobsov
[This review was collected as part of a promotion.] Galaxy AI is next best thing. It is helping a great deal in terms of daily uses.
Value
5
Written by a customer while visiting Samsung US