Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Posted by: darthspader
from EL Paso Texas
Expertise:Intermediate
Verified Purchase:Yes
Been enjoying the Galaxy S24 Ultra 512GB and… wow. It’s not a phone, it’s a spaceship with a camera. Blazing fast, screen so sharp it judges me, and the battery lasts longer than my willpower. The 200MP camera sees into my pores and my soul. Storage? I could download the internet. Expensive? Yes. Worth it? Also yes. 10/10, would let it run my life.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 17, 2025
Hi there Darthspader, we appreciate you sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We are ecstatic to hear that you are so pleased with your device, and finding it useful for a range of daily tasks, and how powerful the capabilities of this device are every day. Please, reach out to us again in the future if you ever have questions, or would like to share additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
2
One UI 7 ruined this phone
on May 19, 2025
Posted by: Justin
Expertise:Intermediate
Ever since the One UI 7 update, my phone's battery life went from 20 hours with regular usage to 12 hours with no usage at all. It's extremely frustrating!! I will update this review if a fix comes out, but right now I can't recommend Samsung if they push out garbage updates.
Features
4
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, May 20, 2025
Hi Justin, thank you for sharing your experience of your Samsung Galaxy S24 Ultra with us. We understand that software updates can cause some frustration as the appearance and other features are changed and updated. We have provided links to a few troubleshooting guides to help you with the battery life changes you mention experiencing. We have also shared a link to the Samsung Support Team if this experience continues with your phone. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
4
The phone is fast and camera is excellent
on May 30, 2025
Posted by: Stregat
[This review was collected as part of a promotion.] I use my galaxy device for work and home I use it to take pictures of problem machines and with its great camera quality it gets all the detail and at home I cam use the galaxy Ai to check for traffic on the way home or find somthing to eat for dinner on the way home
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on May 31, 2025
Posted by: Love2phone
[This review was collected as part of a promotion.] I love galaxy ai on my phone. I'm old so it helps me alot. I don't know what to do alot of times
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone of 2024
on May 31, 2025
Posted by: Real23Rd
[This review was collected as part of a promotion.] For me it is the best Samsung phone I have ever had, since it has one of the best functions, which is the call translation, for me a great function to get a lot of advantage and also the artificial intelligence of the excellent photos, really my favorite phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The s pen lets me to write on calendar on home
on May 31, 2025
Posted by: Lily12
[This review was collected as part of a promotion.] I used Galaxy AI by pressing on the side button and I video chat with the AI that has the preferred male voice. It can help me cook and analayze the real life environment around me besides being a goofle companion. The Galaxy S pen has so many functions that allows me to speed up my work
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It didn't disappoint me tbh, its very good device.
on May 31, 2025
Posted by: Priyap
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S24 Ultra for a while now, and honestly, it's one of the best phones I've owned. The screen is super sharp and bright-even in sunlight- and the camera takes amazing photos, especially with the zoom and night modes. One thing I really love is the new Al photo editing tools. You can actually erase unwanted objects from your pictures with just a few taps, and it works really well-it's super clean and saves so much time. There's also this cool feature where you can edit the whole photo with Al, and it gives you suggestions or even fills in the background if something's missing. Another feature I use a lot is the tap-and-circle thing (Circle to Search)-you just hold the home button and circle anything on your screen, and it instantly pulls up info. It's way more useful than I expected.
The phone is little expensive side, but honestly, the features and performance make it totally worth it.
The phone is little expensive side, but honestly, the features and performance make it totally worth it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I'm absolutely in love with this device
on May 31, 2025
Posted by: ChristP
[This review was collected as part of a promotion.] My experience with the Galaxy S24 Ultra was more than just testing a new device—it was an exploration of what a high-end smartphone can offer in every aspect, from design to everyday functionality. Although its size and weight may not be ideal for those who prefer a more compact form factor, for me it turned out to be an investment that enhanced both my entertainment and productivity.
Value
5
Written by a customer while visiting Samsung US