Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Looks great@
on April 4, 2025
Posted by: VinniV
[This review was collected as part of a promotion.] The graphics on this phone is amazing! I love that it comes with a pen too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone i ever had
on April 4, 2025
Posted by: Juniper
[This review was collected as part of a promotion.] I've had alot of phones in the past but this one has beaten them all. I've had it for at least 6 months now and has yet to have any issues. The camera is astounding with 100x zoom and clear quality. Has tons of space the sound quality is amazing. Apps run perfect on this too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on April 4, 2025
Posted by: MasterSquirrel721
[This review was collected as part of a promotion.] I love watching movies on my phone with the big screen that it's got. The “seamless actions across apps,” and “Now Brief,” or “Audio Eraser” features are the bomb. There's just so much to do with this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on April 4, 2025
Posted by: WPSamsung513
[This review was collected as part of a promotion.] Gets the job done, does what I need it to do and has better battery life than my s22.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Absolutely Awesome Phone. It's a Samsung..
on April 4, 2025
Posted by: WaveWarrior
[This review was collected as part of a promotion.] I purchased the S24 Ultra with 1tb of storage 12g of RAM., Running the Snapdragon 8 Gen3 processor with the beautiful 1440/3200 resolution AMOLDE screen. The 6.8 inch screen is just awesome to look at.. "Now Brief" as it maybe this phone has "Seemless Action Across Apps". I am a content creator so the ability to have the "Audio Eraser" option within the Video Editing is a awesome bonus.. Being a content creator the 1tb of storage is a must and with 12g of RAM gives this phone the ability to process, Edit and produce Videos and Pictures a breeze.. The camera on the S24 Ultra is incredible, With the 200MP lens you can Zoom right in on your target and give your pictures depth and light like you are there touching the images in the pictures.. The camera even has a Macro lens for incredible close ups even in low light. The images are still very clear and crisp. Of course this is a Samsung Flagship item so IP68 rating is Standard.
The Video/Picture Editing Software has the new "AI" Generative Editing it's absolutely incredible. The AI can remove or fill in missing parts in the picture ! The technology in this phone is so unbelievable that it's probably more powerful than the software that was aboard the Space Shuttle.! I am a Samsung Fan I own just about all of their Flagship Devices ĺTV's,Watches,Tablets, ect) I've owned their products for years now. They Make a Great Product. (If U own a Samsung TV, Pnone, or Tablet Check out Samsung TV, it's almost 400 channels of free TV)
The Video/Picture Editing Software has the new "AI" Generative Editing it's absolutely incredible. The AI can remove or fill in missing parts in the picture ! The technology in this phone is so unbelievable that it's probably more powerful than the software that was aboard the Space Shuttle.! I am a Samsung Fan I own just about all of their Flagship Devices ĺTV's,Watches,Tablets, ect) I've owned their products for years now. They Make a Great Product. (If U own a Samsung TV, Pnone, or Tablet Check out Samsung TV, it's almost 400 channels of free TV)
Value
4
Response from Samsung USBy R&R Team, April 10, 2025
Hey there WaveWarrior, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We are thrilled to hear that you are loving the usage of your new phone, and finding it to be so great for a range of daily tasks and needs. Please, reach out to us again in the future at any time if you have questions, or would like to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
S24 ultra has great features
on April 4, 2025
Posted by: TopDog
[This review was collected as part of a promotion.] Could work better but satisfied with overall functionality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best decision i have made
on April 4, 2025
Posted by: Paranormaladventurer54
[This review was collected as part of a promotion.] This phone is the best one I have ever owned. The camera has an amazing zoom with alot of edit options. I have to have a work phone as well and this phone surpasses that phone by a mile! I love the ease of use when negotiating apps. With the tap of the screen I can simply switch to another app or return to a previous page with very little effort. It provides seamless actions across apps, and the resolution is simply amazing. I highly recommend this phone. The screen is clear and has numerous options for my eyes so that i can stay on my apps for longer without headaches or eye strain. The music playback sounds great for a phone and so far it connects effortlessly with any Bluetooth device. If you are trying to decide which phone you want for the best price, it's a simple decision. Choose the S24 ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Some memory functions is unsatisfactory
on April 4, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Not satisfied with the S24 ULTRA... Camera Great but phone doesn't teach the user for best results at time of usage...
Value
3
Response from Samsung USBy R&R Team, April 8, 2025
Hi there JOHNNYYEP, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We are happy to hear that you are pleased with the camera of your device, and are enjoying capturing amazing photos and videos. We have provided a linkto the full device manual for your device to help you withthe different camera settings and features along with the full capabilities of your device. We have also shared a link to the Samsung Support Team to answer any additional questions. We appreciate you being a Samsung customer. -Elizabeth
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https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US