Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
Fantastic tech. Too much bloatware
on April 3, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] -Camera has 3 lenses for basically almost anything and everything you can take a picture of it's also able to enhance photos with ai truly the best camera I've ever had
-screen is a 120hz display so it's almost as smooth as butter
-s pen is useful for days to day note taking and highlighting certain things in screenshot and sometimes just doodling
-storage is good enough but I suppose 256 is standard these days
-cpu is good but I've heard competition may have better cpus
-way too much samsung and google bloatware I wish they could allow us to pick and choose what we want installed instead of having it be forced on our phones
-screen is a 120hz display so it's almost as smooth as butter
-s pen is useful for days to day note taking and highlighting certain things in screenshot and sometimes just doodling
-storage is good enough but I suppose 256 is standard these days
-cpu is good but I've heard competition may have better cpus
-way too much samsung and google bloatware I wish they could allow us to pick and choose what we want installed instead of having it be forced on our phones
Value
4
Response from Samsung USBy R&R Team, April 10, 2025
Hey Kellexscott, thank you for your feedback on your Samsung Galaxy S24 Ultra. We are happy to hear that you are pleased with the enhanced camera quality and Galaxy AI features that allow you to capture the best possible photos and videos with your device. We have provided a link to the full device manualt ohelp you align the software to your preferences, and to the Samsung Support team if you would like one on one assistance with this process. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great and reliable
on April 3, 2025
Posted by: Rayrod
[This review was collected as part of a promotion.] Fast and reliable easy to use the functionality out of the box
Value
5
Response from Samsung USBy R&R Team, April 3, 2025
Hi there Rayrod, thank you for your feedback on your Samsung Galaxy S24 Ultra. We are thrilled to hear how pleased you are with the speed, ease of use, and capabilities of your new phone. We hope you have also found time in your busy life to explore the features of Galaxy AI. We have provided resources to help you with this exploration, and answer any questions you may have as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on April 3, 2025
Posted by: WoawBro
[This review was collected as part of a promotion.] This phone is the best phone I ever had.I always had galaxy products but I never thought this GEN OF SAMSUNG WOULD BE THIS AWESOME && be so mind blowing❗️
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my s24 ultra
on April 3, 2025
Posted by: Mountainsamsung
[This review was collected as part of a promotion.] Love using my s24 ultra. Super smooth seamless action across apps. Love all the upgrades to the camera. Very fast. Amazing connectivity to cell towers. Never drop calls. All around an amazing phone for the cost. I've had no troubles what so ever. I would absolutely recommend this phone to all my family and friends. Samsung for the win!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic phone
on April 3, 2025
Posted by: CallMePROJECT
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is hands down the best phone I’ve used. The Titanium design feels premium, and the flat display is a great upgrade. The 200MP camera takes insanely detailed shots, and AI-powered features make editing effortless. Performance is top-notch with the Snapdragon 8 Gen 3, handling everything smoothly. Battery life easily lasts a full day, and the S Pen remains a handy bonus. It’s expensive, but for power users, it’s worth every cent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth Experience
on April 3, 2025
Posted by: MrsStew
[This review was collected as part of a promotion.] The Samsung Galaxy 24 Ultra boasts the same lovable features we have always gotten from them:
Great Camera
Innovative features
Excellent Quality
Nearly Full Customization in the phone, ie having themes, moving apps, different ways to set up the phone (probably my favorite)
Great Camera
Innovative features
Excellent Quality
Nearly Full Customization in the phone, ie having themes, moving apps, different ways to set up the phone (probably my favorite)
Video quality is fantastic, gaming on my phone is perfect
Taking pictures of my wonderful kids is super easy with their quick camera easy access thing so I use that feature a lot
I also use Samsung Buds 2 Pro and the connectivity between the phone and the buds is very nice.
I also really enjoy the pen that the phone comes with, it's great to jot down quick notes, and it's neat how I can write something down and have the option to have it change to text for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on April 3, 2025
Posted by: NOWBRIEF
[This review was collected as part of a promotion.] Long battery perfect photos great gamin experience
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really good phone
on April 3, 2025
Posted by: Judith86
[This review was collected as part of a promotion.] I love my Samsung S24 Ultra. The camera quality it's great, I love taking a lot of pictures and video and this phone does amazing with it. Love it!
Value
5
Written by a customer while visiting Samsung US