Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Amazing Phone
on March 29, 2025
Posted by: Mikey1203
[This review was collected as part of a promotion.] It's prob one of the best phones ever, samsung just knows how to please their customers
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best cellular experience
on March 29, 2025
Posted by: KinglySilver
[This review was collected as part of a promotion.] The best features about this device are the endless customization options, the smooth and seamless interactions across applications and features available on the device. The audio and customization of its sound settings are amazing and dynamic, the visual display is unlike any other and gives a viewing experience like no other. The camera type and it's settings are phenomenal, never have I been able to take higher quality pictures on a device like this one. The A.I. features available on this device are helpful, efficient, and fun to use or experiment with. The Samsung experience has been amazing and has proven that no other cellular option could compare and will always be my first choice whenever I'll be looking for my next device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my S24 ultra
on March 29, 2025
Posted by: Juliluv707
[This review was collected as part of a promotion.] Love how easily you can navigate seemless across apps. The speed is exceptional and ofcourse love the big screen making it easy to accomplish both work and school projects if needed BUT the best feature that I love the most about this phone is the camera quality the zoom is exceptional make it perfect for capturing even night photos of the moon upclose!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Choice
on March 29, 2025
Posted by: Gladiator
[This review was collected as part of a promotion.] I use it for work, excellent on all aspects. Switching between different apps, stylus options and quick menu, even the sharp edges on the phone give it an executive look as my coworker said.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is an incredible phone!
on March 29, 2025
Posted by: Pluffles
[This review was collected as part of a promotion.] I use my phone for literally everything. From gaming to streaming to working. This phone is incredibly fast, the graphics are incredible, and I have not ever had a complaint about something lagging. The camera's are incredible as well. I recently found out it's waterproof, too, so if you've got kids you might want to consider this phone! One of my children completely submerged the phone in the tub (on more than one occasion), and it still works flawlessly as if it had never happened! I definitely recommend this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The galaxy S24 Ultra exceeds all expectations!
on March 29, 2025
Posted by: greeneyes23
[This review was collected as part of a promotion.] I wasn't sure what I was going to think when I upgraded from Galaxy 21 ultra to the 24 ultra because of how much I loved my galaxy 21 ultra. This phone has exceeded every expectation I had. It is like the 21 ultra except everything about it is upgraded. I love how clear the screen looks. I love the flat glass display. I love how well made the phone feels in my hand. When I'm using the phone it is fast ,it is super responsive, and it is easy to navigate. The camera is amazing and takes awesome pictures and the editing tools are by far the best I've ever used. The s pen is a total bonus and having a slot for it on the phone is extremely convenient. I am in love with my new Samsung Galaxy s24 ultra. I will keep a hold of this phone for a while. 10 out of 10, two thumbs up, five stars! I definitely recommend this phone to anyone who is thinking about getting it and anyone who is not thinking about getting it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S24 Ultra
on March 29, 2025
Posted by: jhawkr71
[This review was collected as part of a promotion.] The best phone I have ever had! Pictures are amazing, video as well.
I never used the Tap feature on my other phones but started doing it on this one as setup was way easy!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Missing one key feature from previous model
on March 29, 2025
Posted by: Peajay
[This review was collected as part of a promotion.] Loving the S24 Ultra but I really miss the "Hey Google" feature. I really hope they bring this feature back on newer models as it made it easy to hands free talk and text.
Value
4
Response from Samsung USBy R&R Team, April 1, 2025
Hi there Peajay, thank you for your feedback on your Samsung Galaxy S24 Ultra. We are so happy to hear that you are so pleased with the features of your device. We have provided a link to the full device manual to help you discover options for hands free usage with your device. We have also shared a link to the Samsung Support Team if you have questions about a feature you previous had with your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
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Samsung Support
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US