Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Es Un dispositivo excelente
on March 27, 2025
Posted by: Atlanta27
[This review was collected as part of a promotion.] Es un equipo de buen desempeño en todas sus funciones, es muy rápido, el almacenamiento es muy bueno, el rendimiento de la batería va de acuerdo al uso , realmente no alcanza las 8 horas si lo usas mucho , pero si es de uso normal tranquilamente te dura más de 12 horas , en resto de sus funciones tiene buen rendimiento general
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's a little slow
on March 27, 2025
Posted by: Mike2dee
[This review was collected as part of a promotion.] It runs perfectly until about 40% and then gets super hot and sometimes runs very slow to where I have to turn my screen off for a a few minutes
Value
3
Response from Samsung USBy R&R Team, March 28, 2025
Hello Mike2dee, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We understand how frustrating it can be when your device does not align to your expectations and we would love to help you resolve the frustrations you mention experiencing with your device. We have provided links to resources below to help you with the temperature and speed of your device. We have also shared a link to the Samsung Support Team to help you if this experience continues or you have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 27, 2025
Posted by: Slfaith
[This review was collected as part of a promotion.] Amazing photos, clarity is pitch perfect. This phone is the best I've had this far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product is easy to use and fuctional
on March 27, 2025
Posted by: GearedRabbit
[This review was collected as part of a promotion.] The phone is an amazing experience even with me being a Samsung user since the s4. Love the way everything is so fast and especially the new stylis that's built into the s24 ultra. The OS is so user friendly that my elderly grandmother has no issues with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
If you want a quality device this is it.
on March 27, 2025
Posted by: WYTEBOii314
[This review was collected as part of a promotion.] Samsungs flagship device since the discontinuing of the Note Series phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great.
on March 27, 2025
Posted by: Sam341
[This review was collected as part of a promotion.] I love the pictures of this samsung s twenty four ultra, it's really health form of each. I like how it autolize. There's so many things you could do in this phone I love the s24 ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has everything.
on March 27, 2025
Posted by: Vs131381
[This review was collected as part of a promotion.] This phone literally has everything. I add all my cards to my samsung wallet and use any one I want without having to pull out my wallet and wear out my physical card. I use the Sofi account as well. The drawing on this phone with the Spen is amazing. There is honestly nothing I have to complain about on this phone. The Audio Eraser has got to be the best feature. I always record family and get that jerk family member in the background complaining about everything. Well no more i get to erase that and enjoy the video.
I could go on and on how good it works and all the features but I have a family to get back to. If you want to know all the features look it up and they are all flawless to use.
I could go on and on how good it works and all the features but I have a family to get back to. If you want to know all the features look it up and they are all flawless to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best galaxy in my opinion
on March 27, 2025
Posted by: Welder27
[This review was collected as part of a promotion.] It is a great phone with multiple window opening capabilities and quick screen response it also has an amazing camera and durable phone it has me impressed and I've owned many galaxy phones and iphones has iPhones beat by miles
Value
5
Written by a customer while visiting Samsung US