Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Great Overall
on March 26, 2025
Posted by: Tphase
[This review was collected as part of a promotion.] Love my phone. Big screen and fun for mobile gaming.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing, as usual
on March 26, 2025
Posted by: Jdsharp1990
[This review was collected as part of a promotion.] I really don't have many problems with it except for the fact that it occasionally gets hot
Value
5
Response from Samsung USBy R&R Team, March 26, 2025
Hi there Jdsharp1990, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We are thrilled to hear how pleased you are with the usage of your phone every day. We have provided a link to a troubleshooting guide to help you maintain the ideal temperature of your device. We have also provided a link to the Samsung Support Team to offer additional assistance if this experience with the temperature continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love it!
on March 26, 2025
Posted by: SMAFB22
[This review was collected as part of a promotion.] I love how vivid the pictures turn out. How easy it is to operate. I love how mine has dual sim as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Expected more
on March 26, 2025
Posted by: CallMe
[This review was collected as part of a promotion.] My phone would freeze on screens and lag at times google settings also reset themselves
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Product is Awesome
on March 26, 2025
Posted by: Bujji6
[This review was collected as part of a promotion.] I loved the camera picture clarity and additional features .
Android to have specific samsung pay.
I like the pencil uses from draw to sketch
It was lovely. I love the search draw by a circle to find the search related things.
Android to have specific samsung pay.
I like the pencil uses from draw to sketch
It was lovely. I love the search draw by a circle to find the search related things.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Purchased shortly after release and zero problems
on March 26, 2025
Posted by: JTed55666
[This review was collected as part of a promotion.] This phone has been nothing but fast, durable and helpful. The only thing that is a negative experience is Bixby. Not the sharpest tool in the shed if you catch my drift. Other than that, the new a.i. along with everything else has been fantastic! Audio eraser is great too!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid device
on March 26, 2025
Posted by: BruceWayne
[This review was collected as part of a promotion.] I'm on my phone alot, this phone takes everything I throw at it. The battery lasts me all day and more. Charging is so quick I just randomly leave it on the charger for an hour. I'm confident enough in the battery to leave it off the charger at night, knowing I need the alarm to go off in the morning. I would not have said the same about any of my previous phones. This phone is tough, I do not use a case and there's not a scratch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and reliable
on March 26, 2025
Posted by: TDorjee
[This review was collected as part of a promotion.] Besides the super strong titanium body, I like the flat design screen comparing to previous models. The snappy and fast processor also makes using multiple apps faster and smoother.
Value
5
Written by a customer while visiting Samsung US