Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(16,809 Reviews)
Open Ratings Snapshot
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Best phone on the market.MONEY WELL SPENT
on March 25, 2025
Posted by: Ogeegamer1
[This review was collected as part of a promotion.] Smooth operating apps.
Best phone on the market for all your everyday needs.Very colorful and vibrant that comes to life.phone has a great feel in your hands,very Comftable grip with weight.I color and draw on my S24 ultra and if I make a mistake I use the built in magic eraser.
Wonderful Wonderful phone
Money well spent.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Needs new update asap
on March 25, 2025
Posted by: Jiggamayne
[This review was collected as part of a promotion.] Still waiting for one ui 7.0 to come out this is crazy when will the wait be over for s24 ultra users
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is very well made. Tons of features
on March 25, 2025
Posted by: Kcdaf40
[This review was collected as part of a promotion.] I have owned quite a few Galaxy phones and i must say the S24 Ultra is a really solid well made phone. The AI is excellent and actually serves a purpose. The screen is vibrant and easy to read. The S pen is perfect and i find myself using it much more than i thought i would. This is a very well rounded phone. Should add the fast charging and cordless work perfectly.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the ai
on March 25, 2025
Posted by: aarfroo
[This review was collected as part of a promotion.] I love the seamless actions across apps because of the ai features on it. The design, size, software, and hardware all work together to look good and function extremely well, would never switch from samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on March 26, 2025
Posted by: WestMTornadoes2024
[This review was collected as part of a promotion.] This product has an amazing camera, great AI features, highly recommend.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing product, fast, love the stylus pen
on March 26, 2025
Posted by: Moni427
[This review was collected as part of a promotion.] Seamless action across apps During multitasking and dual open apps
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very easy to use
on March 26, 2025
Posted by: Alxarmnta1991
[This review was collected as part of a promotion.] Beautiful phone easy to use very charge capacity long lastin batery
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMarch 26, 2025
Hey there Alxarmnta1991, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We are thrilled to hear how pleased you are with the usage of your device, and are finding it helpful to you for your daily tasks. We have provided a link to the Samsung Support Team for your convenience if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product have amazing features
on March 26, 2025
Posted by: Love2chat
[This review was collected as part of a promotion.] Love the camera, so much mega pixels that takes amazing pictures.
Bring a pencil that had a lot of features, like control the shooting camera.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMarch 26, 2025
Hi there Love2chat, thank you for sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We couldn't be happier to hear how pleased you are with the usage of your device, and that you are capturing such wonderful photos and videos with your phone. We have provided a link to the full device manual to help you discover the features of Galaxy AI including Generative Edit to help you further enjoy the camera of your device. We have also shared a link to the Samsung Support Team if you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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