Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
This products unique box design looks fantastic
on March 25, 2025
Posted by: Woowoo
[This review was collected as part of a promotion.] Love how quick it is and responsive it feels the huge screen makes watching anything great love the circle to search and find the s pen for quick notes has been a feature I also use often aswell as the in screen fingerprint just feels so cool the camera quality is also the best I've seen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The phone is very reliable, fast and user friendly
on March 25, 2025
Posted by: AJNaqvi313
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is a very fast, reliable and has a user friendly interface.
Easy to find stuff and easy to install apps.
It's PERFECT for users.
Easy to find stuff and easy to install apps.
It's PERFECT for users.
Value
4
Response from Samsung USBy R&R Team, March 25, 2025
Hi there AJNaqvi313, thank you for your feedback on your Samsung Galaxy S24 Ultra. We couldn't be happier to hear how pleased you are with the usage and features of your phone. We hope you have also found time to explore the features of Galaxy AI, and we have provided a link to your complete manual to assist you. We have also shared a link to the Samsung Support Team to offer additional assistance with any questions you may have as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful and elegant I love these phones
on March 25, 2025
Posted by: Lumbee
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S24 Ultra for some time now, and it’s no exaggeration to say this device embodies the pinnacle of smartphone technology. From its cutting-edge design to its remarkable performance, the S24 Ultra offers an experience that’s hard to match.
Samsung has refined its flagship aesthetic with surgical precision, blending a bold metal frame with a smooth, matte glass back that feels fantastic to the touch. It’s a hefty device, but the weight gives it a reassuring sense of durability.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on March 25, 2025
Posted by: Beastmode
[This review was collected as part of a promotion.] Apart from the mobile carrier this phone is exceptional,once in beast mode nothing can stop it and with the updates,it keeps getting better. I never have an issue with it and the battery life without charging last me 2 days. I recently thought about trading in but I love this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Would have been 5 Stars
on March 25, 2025
Posted by: Courtcop64
[This review was collected as part of a promotion.] I actually really enjoy this phone even though these phones are on the large side. It would be nice if they could pack all the same features in the ultra in the size of the regular s24 frame. I enjoy using the phone and the picture taking is phenomenal. My only issue lately is the Samsung clock stopped working in my alarms just weren't functioning anymore. I had to download a clock app so I can get my alarm back up and running on my phone. To no avail after trying everything I could not seem to get the app to function correctly and that is the reasoning I had to download a different app. Other than that this phone was a fantastic buy and a much more functioning phone than then some other high end brands.
Value
4
Response from Samsung USBy R&R Team, March 25, 2025
Hi there Courtcop64, thank you for your feedback on your Samsung Galaxy S24 Ultra. We are so happy to hear how pleased you have been with the usage and capabilities of your phone. We would love to hep you troubleshoot the clock app on your device, and we have provided a link to a troubleshooting guide to assist you. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues or you have additional questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
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App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
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Written by a customer while visiting Samsung US
Customer Rating
5
Honestly one of the best phones I ever had
on March 25, 2025
Posted by: Jakka422
[This review was collected as part of a promotion.] The quality of video and the camera was really good crystal clear
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awsome quality again.
on March 25, 2025
Posted by: WildSloth
[This review was collected as part of a promotion.] I like how quickly I can open apps and how the sound quality is whether I am listening to music or on a phone call. The ease of finding information on or about the phone was nice to. The durability of this phone is on point again. My toddler uses it to watch her shows and it gets thrown and dropped alot. No cracked screen or scratches.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great phone
on March 25, 2025
Posted by: Kinta77
[This review was collected as part of a promotion.] I love this phone , the pic quality is awesome also I love how fast it is ... I'm exited to get the s25
Value
5
Written by a customer while visiting Samsung US