Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
1
S24ultra sucks
on March 22, 2025
Posted by: Neednew
[This review was collected as part of a promotion.] This is the worst phone I've ever had, and most expensive. The s24 is not worth the money. Only thing nice is the prestige actions across applications.
Value
1
Response from Samsung USBy R&R Team, March 24, 2025
Hi there Neednew, we appreciate you sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We understand how valuable your phone is to you, and we would love nothing more than to help you resolve your frustrations with your device. Without knowing the specifics of your experience, we have provided a link directly to the Samsung Support Team. You can reach out to these experts directly through chat for one on one assistance and to review all options for a resolution. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Has a great screen and speed. Never have a problem
on March 22, 2025
Posted by: Kidmoon90
[This review was collected as part of a promotion.] The phone is seamless in all accounts. Camera is one of the best on the current market. Love the speed and reaction speed of the phone. Battery life is very good for a large phone and screen. Normally hooks a charge for a couple of days.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I've had my s24 ultra for only a couple of months.
on March 22, 2025
Posted by: Robert1
[This review was collected as part of a promotion.] The reliability of my s24 ultra has been great and it is easy to go from app to app seamlessly while performing different tasks for work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy 24 Ultra: The Ultimate Smartphone Experienc
on March 22, 2025
Posted by: TheLastGrainonXbox
[This review was collected as part of a promotion.] The Samsung Galaxy 24 Ultra has arrived, and it’s more than just a smartphone—it’s an experience. A refined, powerful device that brings together innovation, seamless integration, and cutting-edge technology in one sleek package. This flagship phone sets a new bar in the industry, not only with its remarkable specifications but also with a user-friendly experience that seems to effortlessly blend different apps, processes, and features. Whether you're a tech enthusiast, a content creator, or just someone looking for an all-around great phone, the Galaxy 24 Ultra is sure to impress.
Seamless Integration Between Apps: The True Power of Multitasking
One of the standout features of the Galaxy 24 Ultra is its ability to seamlessly integrate between apps. Gone are the days when switching between multiple applications felt jarring, slow, or disjointed. With the Galaxy 24 Ultra, Samsung has elevated multitasking to an entirely new level. The device’s impressive hardware—powered by the latest chipset and paired with plenty of RAM—ensures that applications run smoothly without lag. But what really sets it apart is the software integration that makes switching from one app to another feel intuitive.
One of the standout features of the Galaxy 24 Ultra is its ability to seamlessly integrate between apps. Gone are the days when switching between multiple applications felt jarring, slow, or disjointed. With the Galaxy 24 Ultra, Samsung has elevated multitasking to an entirely new level. The device’s impressive hardware—powered by the latest chipset and paired with plenty of RAM—ensures that applications run smoothly without lag. But what really sets it apart is the software integration that makes switching from one app to another feel intuitive.
One of the most useful features that I found when testing the Galaxy 24 Ultra was the enhanced split-screen functionality. Multitasking feels like second nature on this device. I was able to watch a video on YouTube while scrolling through social media, all without the experience becoming
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
User friendly, not virus proof
on March 22, 2025
Posted by: Ball25State
[This review was collected as part of a promotion.] Very user friendly. Easily move between apps, and add apps in one location. Have had several issues with getting viruses on public wifi connections, so be mindful if work on the road.
Value
4
Response from Samsung USBy R&R Team, March 25, 2025
Hi Ball25State, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We are so pleased to hear that you are finding the device to be so user friendly, and that you are enjoying the capabilities of your new device. We have provided a link to the Samsung Support Team to help you with the virus you mention on your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
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Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is fast and reliable
on March 22, 2025
Posted by: TheJuanUNeed
[This review was collected as part of a promotion.] The ai features implemented on the device are useful for when you need it, apps work perfectly and update themselves, phone system updates do themselves; this is a very durable phone and also very easy to customize.
Phone model is slim, but at the same time excelent for me since I have big hands the big screen helps a lot.
Phone model is slim, but at the same time excelent for me since I have big hands the big screen helps a lot.
The s pen is useful for artist and for photos, but that is pretty much all it can do other than being a replacement for a finger
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone in years
on March 22, 2025
Posted by: FlagPole
[This review was collected as part of a promotion.] I'm always looking for cutting edge devices to get me through the day efficiently, and the S24 Ultra goes above and beyond. The seamless actions across apps make things flow the way they should, no questions asked. This is the best phone I've had in years!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on March 22, 2025
Posted by: Abhi262
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra excels with its stunning display, exceptional camera (especially the zoom), and powerful performance. The S Pen and new AI features are genuinely useful. Its titanium build feels premium, and battery life is excellent. However, it's expensive, large, and has some software bloat. Overall, it's a top-tier phone for those seeking the best.
Value
5
Written by a customer while visiting Samsung US