Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Great all rounder phone
on March 20, 2025
Posted by: Zubair
[This review was collected as part of a promotion.] One best phone that does everything well. Not just one or 2 gimmicks. One best camera on a phone. You will nor be disappointed buying this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on March 20, 2025
Posted by: Jets1231
[This review was collected as part of a promotion.] Upgrading from the Note 20 to the S24 Ultra proved to be an excellent choice. Since pre-ordering, I have used it extensively and appreciate its integrated AI features and superior performance. I have leveraged the real-time translation during calls, utilized the interpreter mode, and found the grammar correction tool particularly beneficial.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed
on March 20, 2025
Posted by: Pitt64
[This review was collected as part of a promotion.] I have always owned a Samsung phone and this is the first time I have been disappointed! The S24 Ultra has disappointed me! The phone itself is ok no real bells and whistles but the camera is a huge disappointment!! I previously had a lot cheaper Samsung phones with much much better cameras!! The color is off really bad and it's not the camera settings it's the phone. Do better Samsung!
Value
3
Response from Samsung USBy R&R Team, March 21, 2025
Hello there Pitt64, thank you for your feedback on your Samsung Galaxy S24 Ultra. We never want any of our customers to feel that their device is anything less than an enhancement to their life every day. We would love to help you with the camera quality of your device, and to discover the enhanced features of Galaxy AI available on your device. We have provided a link to the full device manual and the Samsung Support Team to help you with the features and troubleshooting the camera quality. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This device is great in endurance and performance
on March 20, 2025
Posted by: 4everSamsung
[This review was collected as part of a promotion.] The overall performance of the device is perfect. The camera, the battery life, the s-pen and even the small details such as the wireless power sharing has a beneficial value that is there when you don't even imagine. This device is a great phone with all his features and is enhanced in many ways to adapt you stile and personality. All the enhanced features it offers give you a variety of options to personalized to your style, from gaming, work, relaxation and all the way to your best entertainment in the palm of your hands.
I can compare this with the Note series that for me was a great development and perfect fit for many tasks and by his time the best technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and it great value
on March 20, 2025
Posted by: K2love
[This review was collected as part of a promotion.] I been using my samsung phone for almost 9 years now and I don't really have problem with it. I been watching alot of movies or drama that I love to watch and also I been taking a alot of my family pictures or videos , also playing game that i love. I can say that I love using samsung phone cause it has more space in it to downloaded and you can even used it for many thing in it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has everything that I need
on March 20, 2025
Posted by: Yankeesfan1
[This review was collected as part of a promotion.] This phone has been flawless since I have owned! The phone is very fast and the camera takes amazing pictures!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I tried to not like this phone. IMPOSSIBLE!
on March 20, 2025
Posted by: GalaxyH24
[This review was collected as part of a promotion.] I love the Samsung Galaxy S24 Ultra. It is an absolute powerhouse, redefined what i think a smartphone can do. From its stunning design to its impressive performance, every aspect of this device stands out. The 6.8-inch Dynamic AMOLED 2X display is breathtaking, offering vibrant colors, deep blacks, and incredible clarity, making it perfect for everything from streaming content to gaming. The 120Hz refresh rate ensures smooth scrolling and responsiveness, providing a top-tier viewing experience.
The camera system is exceptional, with a 200MP main sensor that delivers sharp, detailed photos in any lighting condition. The 10x optical zoom is a game-changer, allowing you to capture far-away subjects with clarity. The additional sensors, including the 12MP ultra-wide and two telephoto lenses, provide incredible versatility for all types of photography and videography. Night shots are crisp and vibrant, with minimal noise, making it a true leader in smartphone cameras.
Performance-wise, the S24 Ultra is unmatched. Powered by the latest Snapdragon 8 Gen 3 chip, multitasking, gaming, and demanding apps are handled effortlessly. The 12GB of RAM ensures seamless performance without lag, even with several apps open.
Battery life is another highlight, lasting well over a full day with moderate use, and with 45W fast charging, you’re back to 100% in no time. Samsung’s One UI 6.0 software offers
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth operation
on March 21, 2025
Posted by: J0k3r369
[This review was collected as part of a promotion.] Love the way the phone can seamlessly transition between apps and calls don't get me started on the s pen
Value
5
Written by a customer while visiting Samsung US