Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
The pen is amazing. Now Brief
on March 17, 2025
Posted by: craigarrss
[This review was collected as part of a promotion.] Can't live without the pen. It solves problems in the world that no other device can. The speed and screen size give you better options and abilities. I use it for game, shopping, light work, pictures of my home projects, our kids and dogs, finding solutions for all minor and major things.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone eveer!
on March 17, 2025
Posted by: EngIncognito
[This review was collected as part of a promotion.] I love the batery life, also the slick and modern design.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent Phone
on March 17, 2025
Posted by: Erlandday
[This review was collected as part of a promotion.] Absolutely love this phone. Recommend it to everybody. Love the seamless actions across apps.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product works great upgrade same phone always
on March 17, 2025
Posted by: Trav13so
[This review was collected as part of a promotion.] My s 24 is great i use streaming apps music drawing notes all seamlessly it works great i have about 3000 songs saved to it and easily send text hands free with bixby it can translate live phone calls to almost any language real time also cameras are great along with superb screen ai features are also useful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best One Yet
on March 17, 2025
Posted by: Jabo1971
[This review was collected as part of a promotion.] This has been the best galaxy that i've owned yet. The camera is amazing. I love the pen and everything it can do. The size is perfect, and battery life is great. Not much more that I can say except I Love this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very impressed, as usual
on March 17, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I really enjoy the ability to seamlessly integrate Samsung specific feature across various apps and devices, and that has been a feature that seems well emphasized in this latest offering of the S-ultra line. The S pen, unparalleled and entirely without peer in the phone market and continuing to stand head and shoulders above any other stylus offering in the space, continues to grow in utility and remains the biggest motivating factor for me in both getting the S-ultra models and in staying with Samsung in general. The complete lack of any competition to that technology that even is worthy of mention is why I'm guaranteed to keep buying Samsung's, though it's far from the only innovation of theirs that I appreciate. Another very worthy mention is the "Secure folder" functionality which essentially allows you to double up on any app as if you have two phones in one, maintaining an entirely separate, clandestine, and secured instance of that app. My only complaints in this regard are that you can only have the one secured folder, and that it can sometimes be frustratingly hard to make sure the folder STAYS entirely hidden from anyone accessing the phone other than me - like for a while there was a bug that was causing a notificant to constantly pop up telling me to unlock my secured folder in order to get notifications from it even when nothing in the secured folder had notifications enabled, et cetera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy s24 ultra
on March 17, 2025
Posted by: Bigjessdog13
[This review was collected as part of a promotion.] It cool but for some reason mine keeps freezing up and key board you have to push hard to get response
Value
3
Response from Samsung USBy R&R Team, March 19, 2025
Hi there Bigjessdog13, we appreciate you sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We are happy to hear that you are finding your phone to b e cool to use and we would love to help you with the freezing and display responsiveness you mention causing frustration. We have provided links to troubleshooting guides to help you with these experiences at your convenience. We have also provided a link to the Samsung Support Team to offer additional assistance if this experience continues with your phone. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome camera and zoom. You can click moon pictur
on March 17, 2025
Posted by: Ank761
[This review was collected as part of a promotion.] Perfect to erase objects you don't want with the stylus. Perfect zoom that can moon pictures and awesome portrait features!
Value
5
Written by a customer while visiting Samsung US